VILLA RENATA

Dear Jennifer, Thank you for sharing your thoughts with us. We're glad to hear you appreciated the location and overall atmosphere of the property. We’re genuinely sorry to learn that some aspects of your stay were not entirely satisfactory. Please allow us to mention that we were not made aware of any issues during your time at the villa. Had we been informed, we would have done our best to assist promptly and find suitable solutions to ensure your comfort. Your comments have been carefully noted and will be passed on to the property owner, as part of our ongoing efforts to maintain and improve the standard of the homes we offer. We truly value your feedback, as it helps us enhance the guest experience, and we hope to have the opportunity to welcome you again in the future.

Siamo davvero contenti che il vostro soggiorno sia stato piacevole e che abbiate trovato la villa ben attrezzata per le vostre esigenze. È un piacere sapere che l'attenzione e la disponibilità di Laura hanno contribuito a rendere la vostra esperienza positiva. Grazie per la raccomandazione! Speriamo di potervi accogliere nuovamente presto.

Thank you for your feedback on Villa Renata. We're thrilled to hear you found the property ideal for group stays and appreciated the amenities. We also appreciate your recognition of Laura's assistance during your stay. Your comments about minor repairs are valuable to us, and we'll address them to enhance future experiences. We look forward to welcoming you back.