How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Wendy Wu Tours Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,207 reviews

Trusted Customer

Feefo Verified

12 years ago

Quality of Holiday was very high. Tour guides were very experienced. Good choice of hotel…

Quality of Holiday was very high. Tour guides were very experienced. Good choice of hotel accommodations and locations. Tour was well organised and planned, everything went as planned and there were...

Date of purchase: 01/29/2013

Trusted Customer

Feefo Verified

12 years ago

27 day tour of China was excellent. Tour took in a lot of major attractions.…

27 day tour of China was excellent. Tour took in a lot of major attractions. Well thought out arrangements and tour guides were second to none. I always travelled alone before this tour and was...

Date of purchase: 05/01/2013

Trusted Customer

Feefo Verified

12 years ago

We were very impressed with their organisational skills - had 2 internal flight cancellations so…

We were very impressed with their organisational skills - had 2 internal flight cancellations so they had to keep use entertained. We even got to meet Wendy Wu at her new cafe bar in Chonqsing - she...

Date of purchase: 03/19/2013

Trusted Customer

Feefo Verified

12 years ago

The whole trip was first class most of the time. The Hotels we stayed were…

The whole trip was first class most of the time. The Hotels we stayed were good as far as we were concerned but some people complained of hard beds. Our guide who is called Gump made it his business...

Date of purchase: 02/14/2013

Trusted Customer

Feefo Verified

12 years ago

Excellent organisation- our tour guide was so informative and genuinely wanted to tell us all…

Excellent organisation- our tour guide was so informative and genuinely wanted to tell us all about his country. We saw everything in such a short space of time! Lots of travelling but worth it.

Date of purchase: 01/21/2013

Trusted Customer

Feefo Verified

12 years ago

Excellent service, great tour service

Date of purchase: 01/03/2013

Trusted Customer

Feefo Verified

12 years ago

The were not my first choice, other company let me down,so reluctantly went with wendy…

The were not my first choice, other company let me down,so reluctantly went with wendy wu. Very pleased with my holiday,would use again.

Date of purchase: 04/12/2013

Trusted Customer

Feefo Verified

12 years ago

The organisation was wonderful. 12 of us had a private tour, ages ranging 30-65 and…

The organisation was wonderful. 12 of us had a private tour, ages ranging 30-65 and everybody had the most amazing holiday. Our ****** and all local guides were first class

Date of purchase: 09/05/2012

Trusted Customer

Feefo Verified

12 years ago

Extremely well organised, would be difficult to do and see as much independently. However an…

Extremely well organised, would be difficult to do and see as much independently. However an option to eat away from the group occasionally would be welcome and also to eat later.

Date of purchase: 12/13/2012

Trusted Customer

Feefo Verified

12 years ago

The,10 day tour was fantastic. Excellent content. Tour guides were brilliant with an good command…

The,10 day tour was fantastic. Excellent content. Tour guides were brilliant with an good command of English and knowledge of their 3 cities. I was so pleased I went with Wendy Wu, even the...

Date of purchase: 04/28/2013