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Wendy Wu Tours Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,280 reviews

Trusted Customer

11 years ago

Well organized perhaps too many museums.

Product reviews

Date of purchase: 07/16/2013

Trusted Customer

11 years ago

See below

Product reviews

Date of purchase: 08/27/2013

Trusted Customer

11 years ago

Complete efficiency throughout the tour; with excellent tour guides, reasonable to good hotels, beautifully fresh…

Complete efficiency throughout the tour; with excellent tour guides, reasonable to good hotels, beautifully fresh food and detailed itineraries.

Product reviews

Date of purchase: 08/06/2013

Trusted Customer

Feefo Verified

11 years ago

Very professionally and efficiently organised. National and local guides have wide knowledge and a good…

Very professionally and efficiently organised. National and local guides have wide knowledge and a good sense of humour!

Product reviews

Date of purchase: 06/03/2013

Trusted Customer

11 years ago

We have sent a letter covering all our points dated 26th of June to Julia Kirilova…

We have sent a letter covering all our points dated 26th of June to Julia Kirilova Booking Ref UK40082

Wendy Wu Tours

11 years ago

Thank you for taking the time to write to us following your tour. Once again, we are extremely grateful for all your comments. Kind regards, Lorraine, Customer Services

Product reviews

Date of purchase: 11/26/2013

Trusted Customer

Feefo Verified

11 years ago

Wendy Wu are an exceptional company and we were delighted with our tour guide and…

Wendy Wu are an exceptional company and we were delighted with our tour guide and all the different local guides we had during the holiday, they were very knowledgeable and helped make everything...

Product reviews

Date of purchase: 03/16/2013

Trusted Customer

11 years ago

Company & service good, tour guide good.

Product reviews

Date of purchase: 02/15/2014

Trusted Customer

11 years ago

I was a little disappointed in respect of having spent an amazing 3 weeks with a…

I was a little disappointed in respect of having spent an amazing 3 weeks with a Wendy Wu Tour in China in 2008. That we did not have a local tour guide. Into the 3rd day we realised that he was not...

Product reviews

Date of purchase: 10/15/2013

Trusted Customer

Feefo Verified

11 years ago

This is the second request for feedback I have had the first, being a direct…

This is the second request for feedback I have had the first, being a direct mailing from Wendy Wu to await what would have been my return if I had travelled on my planned trip. Unfortunately that...

Wendy Wu Tours

11 years ago

Many thanks for your feedback. We pride ourselves on our personal attention we give to each customer and I am sorry that our communications broke down on this occasion. Kind regards, Lorraine, Customer Services

Product reviews

Date of purchase: 01/28/2013

Trusted Customer

11 years ago

All aspects from booking to VISA and arrangments were good. Two exceptions, I travelled with…

All aspects from booking to VISA and arrangments were good. Two exceptions, I travelled with my friend and our seats were not pre-booked together. There were optional excursions which were not...

Product reviews

Date of purchase: 01/12/2014

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Wendy Wu Tours Reviews

Majestic YangtzeMore reviews of this product (221)View product websiteVery informative, well organized, comfortable accomodation.

China & Tibet DiscoveryMore reviews of this product (37)View product websiteReally good holiday, made extra special by all the guides but especially Jason.

Grand Tour of ChinaMore reviews of this product (146)View product websiteA full range of spectacular sights; from modern to historical cities, stunning scenery in a wide variety of rural areas, beautiful temples and lovely gardens.

Magnificent ChinaMore reviews of this product (180)View product websiteMade full use of time to see as much as possible without feeling exhausted at the end. Good variety of pace and activities.

Wonders of ChinaMore reviews of this product (378)View product website

Wonders of ChinaMore reviews of this product (378)View product websiteThis is an excellent tour and covers the very best highlights of China.

Vietnam at a GlanceMore reviews of this product (64)View product websiteThe hotel in Hanoi was tired, rooms old. Whereas the ones in Hoi An & next place, can't remember the name, where on a different level so there was no consistency with accommodation. Due to it being...Read more

Vietnam PanoramaMore reviews of this product (71)View product websiteYet again the content of this tour lacked the wow factor. The choices were not there. You did this and that was that. Even on the Hong Kong add-on. Being a tour guide is a young persons job. They...Read more

Plant SeekersMore reviews of this product (6)View product websiteSee above

A China ExperienceMore reviews of this product (179)View product websiteThe choice of tours and organisation cannot be faulted.

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