Wendy Wu Tours Reviews

Thank you for taking the time to share your review. We're so pleased you enjoyed many of the experiences on your tour and that your guide made a positive impact, especially in handling some of the unexpected moments along the way. We do appreciate your comments regarding the group size, meal options for vegetarians, and the structure of some activities. These are all helpful points that we’ll reflect on as we continue to improve our tours and ensure the best possible experience for our guests. Thank you again for choosing to travel with us. Jimmy, Wendy Wu Tours

Thank you for taking the time to share your feedback. We appreciate your comments regarding the itinerary and meal options. Our tours aim to offer a rich cultural experience, which can include visits to historical temples and shrines, especially in the early part of the journey. That said, we understand that preferences vary, and we will certainly take your observations into account when reviewing the balance of activities and free time. We’re also sorry to hear that the food selection didn’t fully meet your tastes. We do try to accommodate dietary preferences wherever possible, and your feedback will help us explore ways to improve meal variety for future travellers. Thank you again for your comments – they help us enhance our tours and ensure a more enjoyable experience for all.

Thank you for your lovely review! We're delighted you enjoyed the highlights of Japan, especially Kyoto, Tokyo, and Himeji Castle, as well as the authentic cuisine. Your suggestions about adding free time and extra days are much appreciated and will be shared with the team. We're so pleased to hear your guide and group made the tour even more memorable!

That's great to hear! I'll be sure to pass on your comments to our colleagues in China. Thanks so much for your review. Jimmy, Wendy Wu Tours.

Thanks for your review and we're all delighted you had an excellent holiday. We do hope you will travel with us again. Jimmy, Wendy Wu Tours.

Thanks so much for your review. We're delighted you enjoyed your holiday and Ivy will be thrilled to hear of your comments. We do hope you will travel with us again! Jimmy, Wendy Wu Tours.

Thanks so much for your feedback. Agreed, I absolutely love this tour and we often receive lots of lovely comments about it. Hope to see you on another one of our tours in future. Jimmy, Wendy Wu Tours

Thank you so much for your lovely review! We’re delighted to hear you enjoyed your Grand Tour of China; it certainly sounds like you enjoyed every minute! We're especially pleased to hear Hoffman took such great care of you , we’ll be sure to pass on your kind words to him. We’d love to welcome you on another tour with us soon. Kind regards, Jimmy, Wendy Wu Tours.

Thank you for taking the time to share your feedback. We were aware that you were unhappy during the tour, as you wrote to us on several occasions throughout your trip. We did our best to respond to your concerns at the time and continued to liaise with you once you returned home. While we regret that the experience did not meet your expectations, we were able to offer a gesture of goodwill in recognition of the issues you raised, which you accepted. We do take all feedback seriously and use it to help improve future tours. It's also worth noting that we received a number of positive comments from other members of your group regarding both the itinerary and the overall experience. That said, we fully understand that experiences can vary, and we are genuinely sorry that the tour did not meet your expectations. Thank you again for your comments. Jimmy, Wendy Wu Tours.

Thanks for your lovely feedback, we are all delighted that you had a wonderful time. We do hope you will travel with us again soon. Kind regards, Jimmy, Wendy Wu Tours.