Unfortunately, I still have not received the book. It was a Birthday Present for a little girl on her 7th Birthday and her Birthday has now been and gone. Please can you help me as I have obviously...
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Lisa
Usborne
5 years ago
I'm so sorry to hear you have not yet received your book. I have passed your information to our Customer Services department and someone will be in touch today. Lisa
Date of purchase: 07/13/2021
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Trusted Customer
Feefo Verified
5 years ago
Easy to order and very quick delivery.
Product reviews
Date of purchase: 07/13/2021
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Trusted Customer
Feefo Verified
5 years ago
Quality products. My daughter loves her new library!
Always fantastic books with helpful filters to ensure it’s age specific. Delivery is super quick despite covid, so absolutely delighted with the service. The recipient age 5 was delighted with the...
Really straightforward online order process, very navigable and clear. Order unfortunately went missing in transit, and when I emailed to follow up, a member of Usborne customer care team actually...
Not received them yet supposed to be for a birthday present. Too late
Lisa
Usborne
5 years ago
Hello - I'm so sorry to hear you have not yet received your books. If they have still not arrived do please contact our Customer Services department at Orders@Usborne.com best wishes, Lisa
I absolutely love the usborne books and will definitely be buying from the again. They are such good quality,l books and they are very well loved by our children
Product reviews
Date of purchase: 06/23/2021
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Feefo Verified
5 years ago
Amazing books and fabulous service from Valentina!
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Usborne is the UK’s leading specialist children’s book publisher: an independent, family business which creates engaging, innovative, accessible books for children of all ages. Usborne books are written to appeal directly to children, and are there for every age and stage from newborn baby to young adult. Children can grow with Usborne books. For distinctive, enriching books for children, look for the Usborne balloon.