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Usborne Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,563 reviews

Trusted Customer

Feefo Verified

4 years ago

Shocking delivery service

Delivery was terrible. Didn’t arrive on time, difficult to deal with delivery company who kept saying they didn’t have address details albeit they left a “sorry you were out” card, no assistance from...

Lisa

Usborne

4 years ago

I'm so sorry to hear that your delivery did not live up to the standard we expect from our delivery partner. I can't find any reference to this in our Customer Services but if we missed your email or phone call, I do apologise for the frustration. Lisa

Product reviews

Date of purchase: 07/07/2021

Nga chi Yau

Feefo Verified

4 years ago

What Nga chi Yau said about Usborne:

Nice book, fast and efficient order

Product reviews

Date of purchase: 07/18/2021

Trusted Customer

Feefo Verified

4 years ago

Helen was great, my son chose 2 books but one of them was out of stock so I used Helens recommendation station and I'm so glad I did. He loved the book she chose and so did my grandchildren.

Product reviews

Date of purchase: 07/04/2021

Eilidh MacDonald

Feefo Verified

4 years ago

What Eilidh MacDonald said about Usborne:

Fantastic

Kathryn was extremely helpful in providing advice and recommendations on books. The order arrived promptly and in excellent condition and I’m sure the books will be enjoyed by the children they are...

Date of purchase: 07/18/2021

Trusted Customer

Feefo Verified

4 years ago

Great book. Kept me interested from the beginning to end

Lovely books delivered quickly

Product reviews

Date of purchase: 07/04/2021

Trusted Customer

Feefo Verified

4 years ago

Great service quick delivery

Quick delivery, well priced

Product reviews

Date of purchase: 07/03/2021

Trusted Customer

Feefo Verified

4 years ago

happy customer

I used an online rep and she was fantastic at helping me choose a book suitable for my niece and it arrived just in time for her birthday so very happy all around

Product reviews

Date of purchase: 07/13/2021

Vivienne Redfern

Feefo Verified

5 years ago

What Vivienne Redfern said about Usborne:

Happy with the books and the delivery, usually three days, no more.

The books were excellent, I have purchased almost everyone of the magic painting books. Great fun to do and relaxing.

Product reviews

Date of purchase: 07/16/2021

Trusted Customer

Feefo Verified

5 years ago

Cannot fault anything!

Always amazing books which keep our daughter (and us) entertained!

Product reviews

Date of purchase: 07/15/2021

Trusted Customer

Feefo Verified

5 years ago

I‘m very happy with the reading collections I purchased for my 7 year old son who likes a good story but needs simple sentences to read himself. I ordered the collections which arrived in Germany ...

Product reviews

Date of purchase: 07/01/2021

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Usborne Book and Jigsaw Flags of the World

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Usborne Reviews

Complete Book of Farmyard TalesMore reviews of this product (8)View product websiteRepeat purchase and wasn’t clear it was one book not 20 separate ones.

Politics for BeginnersMore reviews of this product (4)View product websiteEasy to read and colourful Picture

Lift-the-Flap First Questions and Answers What are Feelings?More reviews of this product (6)View product websiteBeautiful book, perfect for my 4 year old grandchild.

Going to SchoolMore reviews of this product (3)View product websiteLovely little book, perfect book to read over the summer holidays for those starting school in september

Beauty SleepMore reviews of this product (2)View product websiteGreat book. Kept me interested from start to finish

Lift-the-Flap First Questions and Answers What are Feelings?More reviews of this product (6)View product websiteGreat for explaining and understanding feelings, really helping my 3 year old

Poppy and Sam's ABC FlashcardsMore reviews of this product (4)View product websiteGreat for learning letters and sounds

Lift-the-flap Very First Questions and Answers Why Should I Brush My Teeth?More reviews of this product (10)View product websiteReally good for helping children understand

Complete Book of Riding & PonycareMore reviews of this product (2)View product websitelots of great information about horses and my niece lit up at the sight of it!

Snow Queen Magic Painting BookMore reviews of this product (1)View product websiteLovely pictures to paint. A much loved story of mine.

Dinosaurs Magic Painting BookMore reviews of this product (12)View product websiteGreat pictures, fun to do.

Lift-The-Flap Very First Q&A Set x 4 titlesMore reviews of this product (6)View product website4 brilliant little books which our daughter loves to look at!

My Reading Library ClassicsMore reviews of this product (7)View product websiteI‘m very happy with the reading collections I purchased for my 7 year old son who likes a good story but needs simple sentences to read himself. I ordered the collections which arrived in Germany ...Read more

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