UK Pool Store Reviews

Many thanks for your Feefo Service feedback. On this occasion unfortunately our nominated carrier some how produced an extra label for your consignment and added it to another distributor consignment at their main depot. How this has happened I am still investigating but it looks like human error. On our part, we dispatched the correct item on time and when notified of the incorrect product (that we don't even sell) a replacement was arranged on a next day service which has now been delivered & signed for this morning.(the original item is on route back to our warehouse). I am sorry for the inconvenience caused to you on this order, but I hope you feel that everything in UKPS's power was done & dealt with in a professional manner. Karl