Merchant Logo
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

90

4

2

1

3

100

ratings over the past year

Trotters is no longer an active Feefo customer
99 out of 6,456 reviews
Time:
Past year
Trusted Customer
9 months ago
Date of purchase: 08/14/2024
Very pretty grandaughter loves it so much she insisted on sleeping in it
Merchant Logo
Michelle Rodriguez
Trotters
9 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the product recently purchased and that your Granddaughter loves it so much she doesn't want to take it off , we do hope you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
DC
Daniela Coelho
9 months ago
Date of purchase: 08/06/2024
What Daniela Coelho said about Trotters:
Smart
Beautiful belt, great quality. My boy looked very smart wearing it. Love the quality of all your products. Thank you.
Merchant Logo
Michelle Rodriguez
Trotters
9 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the quality of the product recently purchased from us , we do hope you continue to enjoy your shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
DH
Daniel Hoadley
9 months ago
Date of purchase: 08/13/2024
What Daniel Hoadley said about Trotters:
Absolutely fantastic
Absolutely fantastic service and product top quality I have and will buy again
Merchant Logo
Michelle Rodriguez
Trotters
9 months ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
9 months ago
Date of purchase: 05/31/2024
Comfortable canvas shoes
The items arrived in excellent condition, well packaged, and were dispatched very quickly after ordering.
Merchant Logo
Michelle Rodriguez
Trotters
9 months ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
9 months ago
Date of purchase: 08/11/2024
Rosie
Super rapide et sympa
Merchant Logo
Michelle Rodriguez
Trotters
9 months ago
Merci d'avoir pris le temps de nous laisser vos commentaires. Nous sommes heureux de savoir que vous êtes satisfait des produits récemment achetés et que vous avez apprécié votre expérience d'achat en ligne avec Trotters. Merci beaucoup, Service client Trotters
Product reviews

0
Share
Trusted Customer
9 months ago
Date of purchase: 08/10/2024
Purchased product as a gift and it arrived on time and in perfect condition.
Merchant Logo
Michelle Rodriguez
Trotters
9 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the product recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
KC
Kateryna Chornoshtan
9 months ago
Date of purchase: 08/09/2024
What Kateryna Chornoshtan said about Trotters:
They look great, completely leather
Merchant Logo
Michelle Rodriguez
Trotters
9 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products and the quality of the recently purchased, we hope you enjoyed your shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
LC
Leigh Culyer
Newcastle
9 months ago
Date of purchase: 08/07/2024
What Leigh Culyer said about Trotters:
Beautiful summer dress
The service from Trotters was excellent from beginning to end; efficient and professional. The dress was a birthday present for my granddaughter. It was exquisitely packaged . The dress itself is so...

Read all
Merchant Logo
Michelle Rodriguez
Trotters
9 months ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the product purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
Product reviews

0
Share
CL
Clare Lagattolla
9 months ago
Date of purchase: 08/06/2024
What Clare Lagattolla said about Trotters:
Lovely school shoes
I love buying school shoes from Trotter’s as it’s always Great quality and fit.
Merchant Logo
Michelle Rodriguez
Trotters
9 months ago
Thank you for your comments. Trotters strive to ensure that the quality of our products meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with them. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
10 months ago
Date of purchase: 08/05/2024
Indifferent
There was no welcoming feeling at the store
Merchant Logo
Michelle Rodriguez
Trotters
9 months ago
Thank you for sharing your recent shopping experience with us. We want you to feel comfortable sharing good or bad news with us and if we have not meet with your expectations recently, we sincerely apologise for any disappointment and appreciate your taking the time to leave us feedback. This will hopefully enable us to improve on your feedback for the future. If you would like to reach out to us directly, we would be very glad to hear from you and can be contacted by email at customerservice@trotters.co.uk Many thanks, Trotters Customer Service
Product reviews

0
Share
About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
Read all
3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.