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Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

92

4

2

1

3

102

ratings over the past year

Trotters is no longer an active Feefo customer
102 out of 6,456 reviews
Time:
Past year
Trusted Customer
8 months ago
Date of purchase: 09/13/2024
Best boots
Quick ibternational delivery
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WC
White Catherine
Southampton
8 months ago
Date of purchase: 09/20/2024
What White Catherine said about Trotters:
Great company!
Very prompt delivery, excellent communication. This is a very reliable company to deal with, they keep you advised of the progress of your order every step of the way
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Emma Elliott
8 months ago
Date of purchase: 08/29/2024
What Emma Elliott said about Trotters:
Great service and products
Always great service and items. My go to shop for school shoes and smart outfits for my young children. They are always complimented on their outfits and they really last as the quality is the best.
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Angela Channon
8 months ago
Date of purchase: 09/09/2024
What Angela Channon said about Trotters:
Great product
Excellent replacement service.
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Michelle Rodriguez
Trotters
8 months ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We are pleased to know that you are happy with your recent experience with Trotters and aim to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
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Hannah Douglas
8 months ago
Date of purchase: 09/06/2024
What Hannah Douglas said about Trotters:
Speedy delivery
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Michelle Rodriguez
Trotters
8 months ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
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Mary Ishmael
8 months ago
Date of purchase: 09/06/2024
What Mary Ishmael said about Trotters:
Sizing problem
Excellent and kind service But your sizing is very out on the train jumper. My grandson is 4 so I ordered 6/7as he is quite tall. The 6/7 would not have fitted anything but a very tiny four year old...

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Michelle Rodriguez
Trotters
8 months ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore thank you for all feedback good and bad,This enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
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Trusted Customer
8 months ago
Date of purchase: 08/29/2024
They were a great Help
I love Trotters, they are wonderful, the children clothes are absolutely gorgeous, the best quality and very elegant
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Michelle Rodriguez
Trotters
8 months ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of items to you again in the future. Many thanks, Trotters Customer Service
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Patricia Otero
9 months ago
Date of purchase: 08/28/2024
What Patricia Otero said about Trotters:
I was sent the wrong number of shoes and I am away from the UL to change them before the due date
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Michelle Rodriguez
Trotters
8 months ago
Thank you for sharing your recent shopping experience with us. We are sorry to learn that you were disappointed during your recent shopping experience with us. If you would like to reach out to us directly, we would be very glad to hear from you and can be contacted emailing customerservice@trotters.co.uk Many thanks, Trotters Customer Service
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Trusted Customer
9 months ago
Date of purchase: 08/27/2024
Fantastic shoes and a quick delivery service.
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Michelle Rodriguez
Trotters
8 months ago
Thank you for your feedback , Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future Many thanks, Trotters Customer Service
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Trusted Customer
9 months ago
Date of purchase: 09/02/2024
Good product and efficient service
Product was as advertised, great quality and arrived super quickly
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Michelle Rodriguez
Trotters
8 months ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We are pleased to know that you are happy with your recent experience with Trotters and aim to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
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3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.