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Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

89

4

2

1

3

99

ratings over the past year

Trotters is no longer an active Feefo customer
99 out of 6,456 reviews
Time:
Past year
Trusted Customer
11 months ago
Date of purchase: 06/01/2024
The item came on time, nicely wrapped, with happy birthday wishes as requested and a cute lollipop inside the bag. Perfect!
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Michelle Rodriguez
Trotters
11 months ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
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hannah davis
11 months ago
Date of purchase: 06/09/2024
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What hannah davis said about Trotters:
Easy to use website, quick delivery and nicely packaged
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Michelle Rodriguez
Trotters
11 months ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
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Julie Butler
12 months ago
Date of purchase: 06/08/2024
What Julie Butler said about Trotters:
I returned shoes as they weren't z good fit
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Michelle Rodriguez
Trotters
11 months ago
Thank you for taking the time to provide your feedback. we are sorry to hear that the shoes were not a good fit. Please do email us at customerservice@trotters.co.uk if we can offer ant further help. Many thanks Trotters Team
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Trusted Customer
12 months ago
Date of purchase: 06/07/2024
Beautiful dress!
I loved the dress and it’s beautiful on my baby girl and they delivered on the given date and time.
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Michelle Rodriguez
Trotters
11 months ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. Many thanks, Trotters Customer Service
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Munira
London
12 months ago
Date of purchase: 05/30/2024
What Munira said about Trotters:
Catherine Smocked Dress
Wonderful service ordered a dress as a gift to my niece that was dispatched quicker than I was expecting. The item was packaged well to prevent damage during transit and arrived on time. The quality...

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Michelle Rodriguez
Trotters
11 months ago
Thank you for your lovely comments. Trotters strive to ensure that our products and service meet with our customer’s expectations. We aim to please and we are very grateful that you have taken the time to share your experience on what is to us a very important aspect of the service we offer. Many thanks, Trotters Customer Service
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Sheila Wood
12 months ago
Date of purchase: 05/31/2024
What Sheila Wood said about Trotters:
Super pleased, quality product
Great service and good quality helicopter jumper
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Michelle Rodriguez
Trotters
11 months ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. we are pleased to hear that the Helicopter jumper is liked. Many thanks, Trotters Customer Service
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Trusted Customer
12 months ago
Date of purchase: 06/07/2024
Comfy and pretty
Pretty shoes that are practical and comfortable- but you definitely need a size up unless you have very narrow feet. Great value.
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Michelle Rodriguez
Trotters
11 months ago
Thank you so much for your feedback. All our customers’ comments are very useful to us as we always try to provide the best service we can. We will ensure the fitting comments are passed onto our buying team . Many thanks Trotters Team
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Trusted Customer
12 months ago
Date of purchase: 06/06/2024
Very helpful! Thank you so much!
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Michelle Rodriguez
Trotters
11 months ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the service and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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Blessing Katampe
12 months ago
Date of purchase: 06/02/2024
What Blessing Katampe said about Trotters:
good service, website was easy to navigate. Full information on the product, so it was easy to make a decision.
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Michelle Rodriguez
Trotters
11 months ago
Thank you for your feedback and taking the time to leave us your comments. We are pleased that you are happy with our website and that it was helpful in making a decision on the items purchased. Many thanks Trotters Team
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
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3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.