How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

TripADeal Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

9,221 out of 39,930 reviews

Past year

Trusted Customer

TripADeal Verified

12 months ago

5385-Highlights of Japan & South Korea

More reviews of this product (60)View product website

Highlights, mount Fuji, good group of people, good hotels. Deer place was ok. Down sides, Tour guides a bit hard to understand and too much prattling on( standing in hot sun while they go on and on)...

Customer Support

TripADeal

11 months ago

Hi Sheryl, Thanks for taking the time to share your feedback, we're so pleased you enjoyed Mt Fuji it is absolutely magic in real life. We appreciate the suggestion to go to Hiroshima first in the day, we will share this with the team. Possibly even making it a whole day thing might alleviate any issues of not being able to take it all in. If there is anything else you would like to discuss in more detail, please don't hesitate to reach out to the team via the website. Kind regards TripADeal Team

Date of purchase: 05/26/2025

Trusted Customer

TripADeal Verified

12 months ago

4822-2 for 1 Warriors of China

More reviews of this product (1,557)View product website

Our guides - Sabrina and Sidney were excellent-5 stars. Some of our accommodations were average and some were 5 star. ⭐️ Some days had too much activities.

Uploaded media

View all media (1)

Date of purchase: 05/25/2025

Trusted Customer

TripADeal Verified

12 months ago

4822-2 for 1 Warriors of China

More reviews of this product (1,557)View product website

Loved the people, places of interest, even the various factory outlets. Highlights were Great Wall, Warriors and less travelled parts of Suzhou and Hangzhou. Our tour guides (Alice, Orange, Puma &...

Date of purchase: 05/26/2025

Trusted Customer

TripADeal Verified

12 months ago

4822-2 for 1 Warriors of China

More reviews of this product (1,557)View product website

Our guides were amazing Alice, Rocky, Bruce and Michael. They went above and beyond to help and make our holiday special. Especially Michael in the Shanghai leg of the holiday. One museum visit...

Date of purchase: 05/26/2025

Trusted Customer

TripADeal Verified

12 months ago

4949-2 for 1 Unbeatable Japan 2025

More reviews of this product (683)View product website

First of all the tour was ok nothing to brag about unlike China trip I did a few years ago was memorable and which was $1,999 for 2 for 12 days, which was very very good including the tour guide...

Customer Support

TripADeal

11 months ago

Hi Ramadevi, Thanks for taking the time to share your feedback, we're so pleased you enjoyed seeing the wonder that is Mt Fuji and some of the wonderful temples in the itinerary, In regards to your other feedback about the guide, please reach out to social.media@tripadeal.com.au We look forward to hearing from you, Kind regards TripADeal Team

Date of purchase: 05/26/2025

Trusted Customer

TripADeal Verified

12 months ago

5576-Mountains & Lakes of Italy

More reviews of this product (10)View product website

Our tour leader, Ali was excellent, so patient and helpful as well as being knowledgeable. Hotels were good and the day trip to different places were excellent. We were so lucky for the first day in...

Uploaded media

View all media (7)

Date of purchase: 05/26/2025

mark

TripADeal Verified

Adelaide

12 months ago

4559-Vietnam & Cambodia Discovery

More reviews of this product (658)View product website

May be a few too many Market stops for my liking. All our tour guides were Excellent.

Uploaded media

View all media (1)

Date of purchase: 05/26/2025

Trusted Customer

TripADeal Verified

12 months ago

5471-China Discovery

More reviews of this product (432)View product website

Loved the sights we saw. Hotels were very good in respect to size of rooms and facilities but could have been more centrally located. Not a big fan of compulsory fixed tipping. Not sure why we...

Date of purchase: 05/26/2025

Shane

TripADeal Verified

Perth

12 months ago

4713-2 for 1 Vietnam

More reviews of this product (594)View product website

I loved Halong Bay and the mountain retreat. The tour guide was alright but he slept a bit. The itinerary was changed so we didn't see the market in the village.

Date of purchase: 05/26/2025

Trusted Customer

TripADeal Verified

12 months ago

5545-Ultimate Japan