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TridentUK Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

95

7

1

0

0

103

ratings over the past year

Displaying all 3,197 reviews
Trusted Customer
13 years ago
Date of purchase: 09/17/2011
Prompt delivery and a very competitive price
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Trusted Customer
13 years ago
Date of purchase: 10/21/2011
Service was very good thanks.
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Trusted Customer
13 years ago
Date of purchase: 10/31/2011
What can I write except the service is good?
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Trusted Customer
13 years ago
Date of purchase: 08/26/2011
We have exchanged e-mails over 20times in order to select the best way for oversea…
We have exchanged e-mails over 20times in order to select the best way for oversea shipping. Their faithfulness gave me a sense of trustworthiness.
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Trusted Customer
13 years ago
Date of purchase: 09/29/2011
They sent me the wrong product. As I needed it urgently I had to pay…
They sent me the wrong product. As I needed it urgently I had to pay extra for next day delivery and then return the wrong product to Trident
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TridentUK
TridentUK
13 years ago
I believe the product came back to us with a free returns label, but you shouldn't of had to pay to get the correct product on a next day. We have refunded the extra amount you were charged and the situation has being discussed openly in the office to make sure it doesn't happen again. Sorry for any inconveniance caused and thanks for your feedback. Jethro
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TridentUK
TridentUK
13 years ago
I believe the product come back to us with a free returns label, but you shouldn't of had to pay to get the correct product on a next day. We have refunded the extra amount you were charged and the situation has being discussed openly in the office to make sure it doesn't happen again. Sorry for any inconveniance caused and thanks for your feedback. Jethro
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Trusted Customer
13 years ago
Date of purchase: 10/31/2011
There was a hiccup, the wrong item was sent in error. However, Trident were very…
There was a hiccup, the wrong item was sent in error. However, Trident were very quick to put it right and were a pleasure to deal with throughout.
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Trusted Customer
13 years ago
Date of purchase: 10/02/2011
very good fast service, as usual .
very good fast service, as usual .
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Trusted Customer
13 years ago
Date of purchase: 10/31/2011
very good communication to keep me informed
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Trusted Customer
13 years ago
Date of purchase: 10/02/2011
Easy ordering
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Trusted Customer
13 years ago
Date of purchase: 10/21/2011
First class
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About TridentUK
Retailer and manufacture of sailing and watersport activities equipment.
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6 South Shore Road, Gateshead, Tyne and Wear, NE8 3AE, United Kingdom
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About TridentUK
Retailer and manufacture of sailing and watersport activities equipment.