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Trafalgar Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

12,596

2,377

730

229

140

16,072

ratings over the past year

Displaying all 118,938 reviews
Trusted Customer
10 years ago
Date of purchase: 12/05/2014
I had a great trip but wonder why it took 7 months to get my feedback…
I had a great trip but wonder why it took 7 months to get my feedback from you?
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Trafalgar Travel US
Trafalgar
10 years ago
We will investigate - of course we have your feedback from the trip itself, but the online system is new, and managed independently so we can ensure it's unedited and uncurated. Thanks for your suggestions on the trip - we will make sure they are included in the review process happening now.
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Trusted Customer
10 years ago
Date of purchase: 12/08/2014
Great company.
Great company.
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Trafalgar Travel US
Trafalgar
10 years ago
Jelle certainly knows how to amplify our guests enjoyment on our trips, and it is wonderful to have read that he did just that on our European Traveler. Thank you so much for your kind feedback.
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Trusted Customer
10 years ago
Date of purchase: 12/08/2014
Our tour guide was excellent...very informative! Our coach driver was excellent...went above & beyond his…
Our tour guide was excellent...very informative! Our coach driver was excellent...went above & beyond his duties! The hotels were excellent!
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Trafalgar Travel AUS
Trafalgar
10 years ago
It is absolutely delightful to have read that your overall experience on our Christmas Markets of Austria, Germany, and Switzerland was such a positively excellent experience. Thanks for sharing your feedback with us!
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Trusted Customer
10 years ago
Date of purchase: 12/08/2014
It was my first tour, so I really don't have anything to compare it with.…
It was my first tour, so I really don't have anything to compare it with. However, I was a travel agent in the past and always sold your product without hesitation.
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Trafalgar Travel US
Trafalgar
10 years ago
We are thrilled to know that your first experience with Trafalgar was such a positive one. We hope to welcome you back on many more memorable experiences, thank you.
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Trusted Customer
10 years ago
Date of purchase: 12/07/2014
My one and only compaint is small, but I still wish it would have been…
My one and only compaint is small, but I still wish it would have been taken care of. I requested a window seat with all of my flights, but not a single one of my flights inside South America was I...

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Trafalgar Travel US
Trafalgar
10 years ago
It is a true delight to know that you had an excellent guided vacation with us. We received your request for a window seat which the airline is always pleased to meet subject to availability. We would love to welcome you again soon.
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Trusted Customer
10 years ago
Date of purchase: 12/08/2014
Unfortunately this trip started off on the wrong foot when my original dates were cancelled.…
Unfortunately this trip started off on the wrong foot when my original dates were cancelled. It was handled very poorly., and ultimately cost me hundreds of dollars extra. Because of this I may not...

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Trafalgar Travel US
Trafalgar
10 years ago
Trafalgar actually has the most definite departures offered compared to others, and our Reservations team would be more than happy to advise you of said departure dates at the time of booking. Nevertheless, we understand the frustration it may have caused you, and we apologise for any inconvenience. It is wonderful, however, to have read that Kate's performance and gift to you made your experience on our trip so memorable. Thank you for sharing your feedback and for having joined us.
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Trusted Customer
10 years ago
Date of purchase: 12/07/2014
We will certainly travel with Trafalgar again. The service from the time we booked to…
We will certainly travel with Trafalgar again. The service from the time we booked to the time we arrived in Rio was excellent. We had a glitch with our Brazilian visa application and the Trafalgar...

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Trafalgar Travel CAN
Trafalgar
10 years ago
From our Reservations department, to our Travel Directors and Local Specialists, it was absolutely wonderful to have read that your experience with Trafalgar was such a positive one. Our South America Revealed is such a special trip because of all the unique locations there are to visit, and we are so elated that we were able to show you South America the Trafalgar way. We would also like to advise you that Thelma has been relayed your request. Thank you so much for your kind feedback.
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Trusted Customer
10 years ago
Date of purchase: 12/08/2014
An amazing travel company, which I will be using again!
An amazing travel company, which I will be using again!
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Trafalgar Travel US
Trafalgar
10 years ago
We cannot wait to host you on another wonderful experience abroad with Trafalgar. Thank you for your delightful feedback!
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Trusted Customer
10 years ago
Date of purchase: 12/08/2014
On two occasions our transport from/to airport/hotel failed to show up. On three occasions, the…
On two occasions our transport from/to airport/hotel failed to show up. On three occasions, the hotel service was not up to the mark (once in cleaning the room (in spite of a reminder - specific to...

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Trafalgar Travel SIN
Trafalgar
10 years ago
We would like to begin by apologising for any inconvenience that you experienced regarding your transfer and accommodation expectations not having been met. Our Quality Control department has been forwarded your feedback, and are currently in the process of assessing all of hotel partners. It filled us with great joy, however, to know that you still had a excellent time on our Contrasts of Australia and New Zealand. Thank you for having shared your feedback with us.
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Trusted Customer
10 years ago
Date of purchase: 12/08/2014
Everything was very well planned and executed. We were very well taken care of by…
Everything was very well planned and executed. We were very well taken care of by our travel director and everyone who we met.
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Trafalgar Travel US
Trafalgar
10 years ago
New Zealand boasts some beautiful scenery, and we are elated to have been able to show it to you the Trafalgar way. Thank you so much for your kind praise of our Contrasts of New Zealand.
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About Trafalgar
At Trafalgar, we open the door to unforgettable travel experiences. With more than 70 years of experience and more travel awards than anyone else in the industry, we are proud to be the number one guided holiday operator in the world. We have the local knowledge and expertise to reveal the world to our guests as only a true insider can. We give you fascinating insights into local traditions and bring history to life in ways you simply cannot get from a guidebook.We are the friend you would wish for in every destination, providing a unique perspective on the local people, places and cultures you encounter. We surprise you with hidden places only the locals know about and introduce you to the people you would never meet if travelling on your own. From Europe to North America and South America to Asia, we pride ourselves on helping you capture the true essence of each destination.
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Picquet House/South Esplanade, St Peter Port, Guernsey, Guernsey, GY1 1AF, Guernsey
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About Trafalgar
At Trafalgar, we open the door to unforgettable travel experiences. With more than 70 years of experience and more travel awards than anyone else in the industry, we are proud to be the number one guided holiday operator in the world. We have the local knowledge and expertise to reveal the world to our guests as only a true insider can. We give you fascinating insights into local traditions and bring history to life in ways you simply cannot get from a guidebook.We are the friend you would wish for in every destination, providing a unique perspective on the local people, places and cultures you encounter. We surprise you with hidden places only the locals know about and introduce you to the people you would never meet if travelling on your own. From Europe to North America and South America to Asia, we pride ourselves on helping you capture the true essence of each destination.