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Towelsoft are suppliers of the most luxury bathrobes, towels and slippers that are also sold to luxury hotels and spas.

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ratings over the past year

Towelsoft is no longer an active Feefo customer
Displaying all 178 reviews
Trusted Customer
4 years ago
Date of purchase: 06/14/2021
Excellent quality, fast delivery.
I ordered Couples supreme soft with embroidered initials. Excellent quality, nice grey colour (although more colour options would be nice). Fast delivery 3 days.
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Trusted Customer
4 years ago
Date of purchase: 06/14/2021
Brilliant service
Joanne kindly helped me with my order , good product , delivered quickly as promised . Excellent service .
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Trusted Customer
4 years ago
Date of purchase: 06/10/2021
Delivered to billing address instead of delivery address so had to pay for postage twice. Can't comment on the bathrobe as it's a present for someone else.
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Laura
Towelsoft
4 years ago
Bother - we all do make mistakes sometimes and we are sorry and don't want you to pay our human error - we have refunded your postage. Do let us know about the bathrobe we are pretty certain you will be happy ! Thank you for the feedback we are always aiming to improve our service.
Trusted Customer
4 years ago
Edit: I've now revised my miserly score up to 5 stars. Mistakes happen and a company should be judged on how it fixes it's mistakes. Laura at Towelsoft refunded the postage without me even asking and the recipient of the bathrope is absolutely delighted with it.
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Trusted Customer
4 years ago
Date of purchase: 06/06/2021
Lovely bathrobes
Parcel came within time frame, Bathrobes were lovely. Slight smell went away after washing them. Came out lovely after washing.
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Trusted Customer
4 years ago
Date of purchase: 06/09/2021
The service was very quick with communication emails and the product good quality so very pleased
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Trusted Customer
4 years ago
Date of purchase: 05/27/2021
Gorgeous Robe
Gorgeous luxurious robe, easy transaction and timely delivery. I would recommend.
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Graham Crispin
4 years ago
Date of purchase: 05/07/2021
What Graham Crispin said about Towelsoft:
Good service
Order arrived on time and in good order having been well packed.
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Trusted Customer
4 years ago
Date of purchase: 05/02/2021
Excellent Service
Would definitely recommend and buy again I was kept well informed when to expect delivery and arrived on time It was so well packaged and ready to rewrap to give as a present Thankyou
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Trusted Customer
4 years ago
Date of purchase: 04/19/2021
Delivery is very fast
I have been using Towelsoft services for over five years. And every time the quality gets worse and worse. and prices, respectively, do not fall, but even vice versa (((
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Alex Rowlands
4 years ago
Date of purchase: 04/16/2021
What Alex Rowlands said about Towelsoft:
Great communication /customer support, very happy with the robes. Highly recommended.
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About Towelsoft
Towelsoft Towels and Bathrobes are exceptionally thick and fluffy because we make them for some of the UK’s most exclusive five-star Luxury Hotels and Spas. We are experts in the Bathrobe business and what we don’t know about towelling bathrobes simply isn’t worth knowing! All our bathrobes are made at our factories in Turkey with the highest quality production practices and the softest cotton yarn and state of the art techniques for creating colourfast towels and robes. Our Bathrobes and Towels are designed to washed time and time again and still retain their thick and fluffy feel. You can relax in the knowledge that we have hand selected a wide range of bathrobes in thickness and style from the ultimate in supreme luxury bathrobes to everyday quality bathrobes at superb value prices. We are also unique in being one of the very few companies to provide bathrobes in 4XL because we believe that ‘big is beautiful’ and we want you to feel truly cherished and comfortable in your bathrobe.
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2a St. Peter’s Road, Maidenhead, Berkshire, SL6 7QU, United Kingdom
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About Towelsoft
Towelsoft Towels and Bathrobes are exceptionally thick and fluffy because we make them for some of the UK’s most exclusive five-star Luxury Hotels and Spas. We are experts in the Bathrobe business and what we don’t know about towelling bathrobes simply isn’t worth knowing! All our bathrobes are made at our factories in Turkey with the highest quality production practices and the softest cotton yarn and state of the art techniques for creating colourfast towels and robes. Our Bathrobes and Towels are designed to washed time and time again and still retain their thick and fluffy feel. You can relax in the knowledge that we have hand selected a wide range of bathrobes in thickness and style from the ultimate in supreme luxury bathrobes to everyday quality bathrobes at superb value prices. We are also unique in being one of the very few companies to provide bathrobes in 4XL because we believe that ‘big is beautiful’ and we want you to feel truly cherished and comfortable in your bathrobe.