How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Thompson & Morgan Reviews

https://www.thompson-morgan.com/

Rated

Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service

4.2

Product

5,448

1,692

822

380

589

8,931

ratings over the past year

8,927 out of 110,547 reviews

Time:

Past year

Trusted Customer

30 minutes ago

Date of purchase: 05/22/2025

Geranium Cabaret plants

Excellent service

Product reviews

Trusted Customer

22 days ago

Date of purchase: 03/27/2025

Fast friendly service

A fast delivery service and a good customer service. Advice is always available about their items. Can recommend for quality products.

Product reviews

Norman Robinson

Co Durham.

8 minutes ago

Date of purchase: 06/04/2025

What Norman Robinson said about Thompson & Morgan:

Good provider.

No problems, quick delivery.

Product reviews

Trusted Customer

2 hours ago

Date of purchase: 06/04/2025

Busy Lizzie garden ready plants.

Second order of busy lizzies. Nice young plants have grown well hence second order. Very well packaged.

Product reviews

Trusted Customer

3 hours ago

Date of purchase: 03/17/2025

Efficient service

Delivery was quick and plants arrived in good condition

Product reviews

Trusted Customer

3 hours ago

Date of purchase: 03/31/2025

Thank you for your reply the replacement plants only three did not survive which is a shame.

Product reviews

Trusted Customer

4 hours ago

Date of purchase: 06/03/2025

Rubbish plants, would never buy again

Megan

Thompson & Morgan

2 hours ago

Thank you for your feedback. We’re very sorry to hear that the plants you received did not match your expectations of being garden ready and instead arrived as plugs. We understand how disappointing this must have been. We have emailed you directly regarding your order and would be happy to assist further. Kind regards, Megs, Thompson & Morgan

Product reviews

Trusted Customer

5 hours ago

Date of purchase: 06/04/2025

Good quality plants and service

Excellent will buy again

Product reviews

Trusted Customer

5 hours ago

Date of purchase: 06/04/2025

Disappointing Result

Items dispatched promptly.

Product reviews

Alexander Mackenzie

Watten, Wick , Caithness.

11 hours ago

Date of purchase: 03/30/2025

What Alexander Mackenzie said about Thompson & Morgan:

Reviewing delivery

Plants were delivered quite quickly after order.

Product reviews

Not received a review invite?

About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

Read all

0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Thompson & Morgan Reviews

Geranium Cabaret MixMore reviews of this product (3)View product websiteGreat plant’s excellent service would recommend to anyone

Osteospermum Falling StarstradeMore reviews of this product (250)View product websiteAll arrived safely. Planted up and grew on. All plants grew well and planted out to continue. Now all plants are getting well established and look forward to a good display.

Geranium Jackpot Mixed F1 HybridMore reviews of this product (1,759)View product websiteStrong healthy plants.

Busy Lizzie Solarscape MixMore reviews of this product (11)View product websiteGood strong healthy plants with plenty floweres.

Busy Lizzie Beacon Raspberry Sundae MixedMore reviews of this product (38)View product websiteSecond order. Lovely young plants, lovely range of pink colours.

Salix exiguaMore reviews of this product (3)View product websiteI bought two plants in early spring and planted them out in an area which remains fairly moist. The leaves emerged quite late, but they did very well until the recent hot weather when one of them...Read all

Delphinium Pacific Giants MixedMore reviews of this product (86)View product websiteThe plugs arrived and were planted in small pots. The plants are poor, long stems which going brown. I was very disappointed . The others plugs I purchased are thriving - germanium’s and pertunias.

Petunia Frenzy Mixed F1 HybridMore reviews of this product (230)View product websiteVery pleased, plenty of flowers will purchase again in 2026

Geranium Jackpot Candyfloss MixMore reviews of this product (24)View product websiteIn bloom in my hanging baskets

Geranium Best Red F1 HybridMore reviews of this product (1,475)View product websiteWas told they would be garden ready plants, that's rubbish these came as plugs and need to be potted on before they were big enough to be planted in the garden.l will never buy them again very very...Read all

Begonia x tuberhybrida Apricot Shades Improved F1 HybridMore reviews of this product (3,099)View product websiteArrival well packed in good condition. Lovely selection large plants beautiful flowers

Geranium Best Red F1 HybridMore reviews of this product (1,475)View product websiteQuality not great. Struggling to bring them on and delay in their delivery didn't help.

Verbena Quartz Mixed F1 HybridMore reviews of this product (157)View product websiteDelivery delay has affected the growing on of these plants even after careful nurturing. They are OK but not fully satisfactory.

Begonia x tuberhybrida Apricot Shades Improved F1 HybridMore reviews of this product (3,099)View product websiteI ordered the plants too early for my geographical location.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?