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Thompson & Morgan Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

119,602 out of 119,598 reviews

Trusted Customer

Feefo Verified

9 years ago

Delivery was fast and I was pleased with the goods I received.

Anne

Thompson & Morgan

9 years ago

Hi there. I'm glad to hear that your delivery arrived quickly and you've been pleased with your purchases. Kind regards, Anne

Date of purchase: 06/26/2017

Trusted Customer

Feefo Verified

Aberaeron

9 years ago

What Trusted Customer said about Thompson & Morgan:

Excellent service and products,I have used them many times in the past and have always had good results.

Product reviews

Date of purchase: 06/23/2017

Trusted Customer

Feefo Verified

Andover

9 years ago

What Trusted Customer said about Thompson & Morgan:

Always excellent service, quality plants. Well packed for delivery what mor

Certainly recommend T&M to anyone wanting quality plants & excellent service. I have used T&M over a few years and never had a complaint.

Anne

Thompson & Morgan

9 years ago

It's lovely to hear that you recommend Thompson & Morgan for our service and quality plants. Thank you for your continuing custom over the years! Kind regards, Anne

Date of purchase: 06/23/2017

Trusted Customer

Feefo Verified

9 years ago

Excellent care and attention to detail

There was a manufacturing problem regarding a battery pack we purchased. They replaced it without any hesitation and we are delighted with the service received through Derek Whinstance.

Anne

Thompson & Morgan

9 years ago

Hi there, thank you so much for your review. I'm sorry that there was a manufacturing fault with the battery pack you purchased. But it's great to hear that we were able to replace it promptly and you were able to make use of it quickly. I'll be happy to pass your comments along to Derek Whinstance. Kind regards, Anne

Date of purchase: 06/24/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Thompson & Morgan:

I liked getting 6 seeds instead of the advertised 5 - thank you; but none of them germinated despite being watered and kept warm. I wasn't expecting for them all to germinate but at least thought...

Nikki

Thompson & Morgan

9 years ago

Hi Bruce, Thank you for your review regarding the poor germination of your seeds, I am sorry to hear that this is the case. We will be in touch shortly to assist with this matter. Thanks Nikki

Product reviews

Date of purchase: 06/26/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Thompson & Morgan:

Unfortunately you have chosen to ask me about one incident when I did have a problem.the battery hedge trimmer I bought and paid for was sent in two parcels. One containing the battery which arrived...

Nikki

Thompson & Morgan

9 years ago

Hi Angus, I am sorry that there has been some mis-communication with regards to your order and thank you for bringing this to our attention. I am glad to hear that a replacement has been received and that it is already tried and tested. If we can be of any further help, then please do not hesitate to get in touch. Thanks Nikki

Product reviews

Date of purchase: 06/26/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Thompson & Morgan:

good service, friendly website

Anne

Thompson & Morgan

9 years ago

I'm very glad that you are pleased with our friendly website and we have offered you good service. I hope that we can be of service to you for years to come. I hope that you have been happy with the germination of your seeds and the plants which have grown from them. Kind regards, Anne

Product reviews

Date of purchase: 06/23/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about Thompson & Morgan:

Great purchase, excellent value.

Excellent products, price and service!

Anne

Thompson & Morgan

9 years ago

Thank you for your kind review! I'm pleased that we've been of service to you. Kind regards, Anne

Date of purchase: 06/26/2017

Trusted Customer

Feefo Verified

9 years ago

Good offers online.

I often buy from this company, especially when there are offers of bundles or seeds.

Anne

Thompson & Morgan

9 years ago

Thank you for your continuing custom. I'm pleased that you're taking advantage of some of the special offers which we pass to our customers via our newsletters. They're good value, aren't they? Kind regards, Anne

Date of purchase: 06/26/2017

Trusted Customer

Feefo Verified

Wirral

9 years ago

What Trusted Customer said about Thompson & Morgan:

Excellent

Brilliant service, seeds arrived 2 days after ordering, well pleased.

Anne

Thompson & Morgan

9 years ago

Hi there, thank you for posting your review. I'm really pleased that you were so happy with the prompt delivery. We aim to despatch our seeds as quickly as possible and delivery within 2 days is good to hear. Kind regards, Anne

Date of purchase: 06/26/2017

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