How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 111,974 reviews

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

Efficient Seed good quality

Speedy,seed packed carefully,seed fresh and did germinate,instructions on how to germinate given clearly.

Ryan B

Thompson & Morgan

8 years ago

That's great to hear, thank you very much for your review. Hope to be of service to you again soon. Kind regards, Ryan

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

Exceptional value

Exceptional value on seed promotion. Quick service.

Ryan B

Thompson & Morgan

8 years ago

Thank you for the good feedback, it is much appreciated :) Kind regards, Ryan

Product reviews

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

Too slow!

I ordered seeds on 25th June, with the email receipt saying "dispatch with 24 hours". In fact it wasn't actually sent until the afternnon of the 28th June. The Seeds eventually arrived 1st July. It...

Read all

Anne

Thompson & Morgan

8 years ago

I'm very sorry for the delay in despatch of your seed order. When an order is placed over a weekend we try our best to send them out as quickly as possible. Your feedback is important and will be passed on to the appropriate department. Kind regards, Anne

Product reviews

Joy Spiers

8 years ago

Date of purchase: 06/26/2017

What Joy Spiers said about Thompson & Morgan:

Good service, crummy seeds

Speedy service

Anne

Thompson & Morgan

8 years ago

Thank you for your review. I'm pleased that your order arrived promptly and you were pleased with our service. Kind regards, Anne

Wayne Seagate

Deepest Norfolk

8 years ago

Date of purchase: 06/27/2017

What Wayne Seagate said about Thompson & Morgan:

I ordered them . They turned up quickly. What more do you want?

Anne

Thompson & Morgan

8 years ago

Hi Peter, thank you for your glowing review. It's lovely to hear that you ordered your seeds and received them promptly. Kind regards, Anne

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

Ease of ordering, great value for money and speedy delivery. Thank you.

Great value for Money, easy ordering online andating speedy delivery.

Faye

Thompson & Morgan

8 years ago

Lovely to hear that you have found our products great value and found our online experience nice and easy :) ~ regards Faye

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

Prompt, no fuss, communicated by email at all stags of delivery process.

Faye

Thompson & Morgan

8 years ago

Thank you for taking the time to leave your feedback. We pride ourselves on keeping our customers up to date with every stage of their order. ~ regards Faye

Product reviews

EDWARD POWELL

8 years ago

Date of purchase: 06/27/2017

What EDWARD POWELL said about Thompson & Morgan:

you get what it said on the packet, a sweet experiencew

excellent, i expect no less from the leading seedsman in britain and probably europe.

Faye

Thompson & Morgan

8 years ago

Thank you so much for your lovely comments :) ~ Regards Faye

Cheryl St Clair

8 years ago

Date of purchase: 06/27/2017

What Cheryl St Clair said about Thompson & Morgan:

No Complaints

A reputable firm that doesn't let you down. My only slight complaint is that the starting price of plants is quite expensive, but the sale prices are an absolute bargain

Faye

Thompson & Morgan

8 years ago

So pleased to learn you have grabbed yourself some bargains. Although I am sorry to hear that some of your plants did not survive. In light of your disappointment I am sending you a voucher by way of apology via email. Thank you so much for your feedback which we truly do value. ~ Kind regards ~ Faye

Product reviews

Alan Bunt

8 years ago

Date of purchase: 06/27/2017

What Alan Bunt said about Thompson & Morgan:

Quick and efficient

Faye

Thompson & Morgan

8 years ago

Fantastic! So pleased to hear everything is to your satisfaction :) ~ regards Faye

Not received a review invite?

About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

Read all

0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Thompson & Morgan Reviews

Pea Oregon Sugar Pod MangetoutMore reviews of this product (9)View product websiteBought these while on offer last year and have had a very good crop.

Climbing Bean MambaMore reviews of this product (27)View product websiteWill sow next year so cannot tell at the moment.

Marigold Queen Series MixedMore reviews of this product (3)View product website

Portulaca grandiflora Kariba Mixed F2 HybridMore reviews of this product (6)View product website

Radish Poloneza - HeritageMore reviews of this product (2)View product website

Zinnia Miss WilmottMore reviews of this product (8)View product website

Mimulus x hybridus Monkey Magic F1 HybridMore reviews of this product (3)View product website

Salvia patens Cambridge BlueMore reviews of this product (3)View product website

Gazania Kiss Bronze F1 HybridMore reviews of this product (3)View product website

Pea Kelvedon WonderMore reviews of this product (2)View product websiteOK but not a great germination rate.

Geranium RozanneMore reviews of this product (3)View product websiteStrong, healthy looking plants

Large Patio PotMore reviews of this product (18)View product websiteLightweight, quite attractive.

Garden SnipsMore reviews of this product (249)View product websiteNot sure there's really much use for these - they are tiny

Salvia splendens Blaze of Fire Garden ReadyMore reviews of this product (8)View product websiteAlmost all of these were still in excellent condition when they arrived, and are now happy in my flower beds

Zinnia x hybrida Profusion Orange Garden ReadyMore reviews of this product (11)View product websiteA number of these had not survived well, but given the sale price those that had were still good value for money

Marigold Zenith Mixed F1 Hybrid Garden ReadyMore reviews of this product (16)View product websiteEven those that arrived looking at death's door perked up once planted. Given the sale price these were excellent value for money and have been flowering ever since delivery

Lobelia Monsoon Garden ReadyMore reviews of this product (8)View product websiteA number of these had not survived well. Overall though given the size of the whole order and the price I have no complaints, and those that survived are doing well

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?