How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 111,722 reviews

NILOY MITRA

8 years ago

Date of purchase: 06/27/2017

What NILOY MITRA said about Thompson & Morgan:

The orders were posted fast by courier. But the plants supplied were not as promised in the website. Though the number was correct - but the types of jumbo plugs supplied were NOT what it said in the...

Read all

Ryan B

Thompson & Morgan

8 years ago

Hi there, thank you for your review. I am very sorry to hear that there was an error with your order. I have sent you an email regarding this. I hope to hear from you shortly. Kind regards, Ryan

Product reviews

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

summer seeds

Bought seeds but haven't planted them as yet. Happy with them and would definitely buy again. Happy customer

Ryan B

Thompson & Morgan

8 years ago

Glad to hear that you are happy with your seeds. I hope that we can hear from you again soon :) Kind regards, Ryan

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

Quick efficient delivery of items ordered.haven't tried them yet as will plant in the autumn for next years borders.

Ryan B

Thompson & Morgan

8 years ago

That's great to hear, thank you for your review. Judging by the lovely mix of varieties you have ordered your borders will look fantastic! Kind regards, Ryan

Isabelle Neville

Earls Court, London

8 years ago

Date of purchase: 06/27/2017

What Isabelle Neville said about Thompson & Morgan:

A reliable company with attention to detail and customer satisfaction.

I would use Thompson and Morgan and I also would recommend their services. I have found them to be attentive to customers and in the rare occasions that there has been a problem with a particular...

Read all

Ryan B

Thompson & Morgan

8 years ago

Thank you for your recommendation. I am sorry that you did have problems with one of your orders, but I am glad that it has been sorted out for you. We are always happy to help. Kind regards, Ryan

Product reviews

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

Service was good, plants good quality. Looking forward to strawberries next year!

Ryan B

Thompson & Morgan

8 years ago

Thank you very much for your comments, that is great to hear. Enjoy your Strawberries :) Kind regards, Ryan

Product reviews

Cassandra Searle

8 years ago

Date of purchase: 06/27/2017

What Cassandra Searle said about Thompson & Morgan:

Awesome buy!

Quick delivery, good prices and the packaging was great!

Ryan B

Thompson & Morgan

8 years ago

Thank you very much for your review, I am glad everything was to your liking :) Kind regards, Ryan

Brenda Macerlane

newcastle, co down

8 years ago

Date of purchase: 06/27/2017

What Brenda Macerlane said about Thompson & Morgan:

variable quality

astromeria were fine but the verbena although well packed, were of variable quality and most died

Ryan B

Thompson & Morgan

8 years ago

Hi there, thank you very much for your review. I am very sorry to hear that your Verbenas died after planting them. I can appreciate that this is disappointing. As we no longer have any stock (as they are now out of planting season) I have arranged for a refund to be processed for you. If you do have any further queries, please do let me know. Kind regards, Ryan

Product reviews

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

The packing was excelent but most of the plants had bolted

Ryan B

Thompson & Morgan

8 years ago

I am very sorry to hear that this has happened. I will be sending you an email shortly regarding this. I hope to hear from you shortly. Kind regards, Ryan

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

Efficient Seed good quality

Speedy,seed packed carefully,seed fresh and did germinate,instructions on how to germinate given clearly.

Ryan B

Thompson & Morgan

8 years ago

That's great to hear, thank you very much for your review. Hope to be of service to you again soon. Kind regards, Ryan

Trusted Customer

8 years ago

Date of purchase: 06/27/2017

Exceptional value

Exceptional value on seed promotion. Quick service.

Ryan B

Thompson & Morgan

8 years ago

Thank you for the good feedback, it is much appreciated :) Kind regards, Ryan

Product reviews

Not received a review invite?

About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

Read all

0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Thompson & Morgan Reviews

Buddleja Buzzreg CollectionMore reviews of this product (6)View product website3 jumbo plugs were posted by courier quite fast. But the colours supplied was NOT what was promised on the website.

Mirabilis jalapa Broken ColoursMore reviews of this product (1)View product websiteSeeds posted very fast. Thank You.

Buddleja Buzzreg CollectionMore reviews of this product (12)View product websiteThis has not been posted yet.

Marigold Queen Series MixedMore reviews of this product (3)View product websiteGood seeds with 99% germination

Brussels Sprout Brodie F1 HybridMore reviews of this product (41)View product websiteGood seed germination, plants growing strongly.

Pea TerrainMore reviews of this product (17)View product websiteGood seed germination but plants struggled to flower and set pods. Could be the location where I placed them.

Tomato Gigantomoreg F1 HybridMore reviews of this product (20)View product websitePrompt delivery but not planted yet.

Lavender HidcoteMore reviews of this product (207)View product websiteSadly this was a bad batch of plug plants, all but one died. I contacted the company and a new batch will be sent to me at the beginning of Autumn.

Courgette British Summertime F1 HybridMore reviews of this product (6)View product websiteSuperb germination, strong plants. Courgettes had an 'attitude' and think they are 'marrows'. They grow from courgette to Marrow in the blink of an eye, and faster than I can eat them.

Pak Choi Green F1 HybridMore reviews of this product (4)View product websiteGood rate of germination. strong plants, lovely green colour.

Poppy Great ScarletMore reviews of this product (4)View product websiteTimely delivery. Can't rate as not planted yet.

CorianderMore reviews of this product (7)View product websiteSo happy with germination. Lovely bushy plants.

Salad Leaves Baby LeafMore reviews of this product (2)View product websiteThis was excellent. Planted a square basket the display was fantastic and the play of colours was pleasure to the eyes.

Climbing Bean MambaMore reviews of this product (27)View product websiteDelivered on time, but cannot rate as not planted yet.

Strawberry FertiliserMore reviews of this product (61)View product websiteHave not used it yet but hopeful it will do the job.

Verbena Quartz Mixed F1 Hybrid Garden ReadyMore reviews of this product (28)View product websiteastrmeria were fine but some verbena were dead on arrival and others died after planting

Alstroemeria Butterfly HybridsMore reviews of this product (20)View product websitethey were in good condition

Pea Oregon Sugar Pod MangetoutMore reviews of this product (9)View product websiteBought these while on offer last year and have had a very good crop.

Climbing Bean MambaMore reviews of this product (27)View product websiteWill sow next year so cannot tell at the moment.

Marigold Queen Series MixedMore reviews of this product (3)View product website

Portulaca grandiflora Kariba Mixed F2 HybridMore reviews of this product (6)View product website

Radish Poloneza - HeritageMore reviews of this product (2)View product website

Zinnia Miss WilmottMore reviews of this product (8)View product website

Mimulus x hybridus Monkey Magic F1 HybridMore reviews of this product (3)View product website

Salvia patens Cambridge BlueMore reviews of this product (3)View product website

Gazania Kiss Bronze F1 HybridMore reviews of this product (3)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?