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Thompson & Morgan Reviews

Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
4
/5

5

4

3

2

1

5,178

1,578

777

377

588

8,498

ratings over the past year

Displaying all 112,378 reviews
JG
John Gleave
8 years ago
Date of purchase: 06/28/2017
What John Gleave said about Thompson & Morgan:
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Anne
Thompson & Morgan
8 years ago
I'm very pleased that your Perennials arrived in good condition and very promptly. It's lovely to hear that you've been happy. Thank you for your review. Regards, Anne
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Margaret Livingstone
Drumnadrochit
8 years ago
Date of purchase: 06/28/2017
What Margaret Livingstone said about Thompson & Morgan:
Happy customer
Quick and efficient delivery. Item well packed. Product good quality.
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Faye
Thompson & Morgan
8 years ago
Fantastic all round that great to hear :) ~ Regards Faye
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HW
helen wilkinson
8 years ago
Date of purchase: 06/28/2017
What helen wilkinson said about Thompson & Morgan:
yes i have told my friends and some of them have bought from you. plants are healthy and when planted and looked after are great .i will be receiving plants at end of august .i give 5*****as i am so...

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Anne
Thompson & Morgan
8 years ago
Thank you Helen for your good wishes and your 5*****s! I'm very pleased that we've got top marks for our service and the plants you've received. I'm really glad that they're all doing well. Best wishes, Anne
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Trusted Customer
8 years ago
Date of purchase: 07/04/2017
Very good communication, excellent plants
Delivery dates were communicated in a timely manner even though plants were arriving over a few weeks. Plants were packaged well no in excellent condition. They are all doing well.
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Anne
Thompson & Morgan
8 years ago
Hi there, thanks for your comments. I'm glad that you've been so pleased with the service we provide and that your plants are all doing well. Kind regards, Anne
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Trusted Customer
8 years ago
Date of purchase: 06/29/2017
I would use again
I purchased 6 random foxglove plugs on special offer. They arrived within seven days. The packaging appeared adequate although the plants were a little yellow and knocked about. This I think was due...

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Anne
Thompson & Morgan
8 years ago
I'm sorry that one of your Foxglove plugs hasn't recovered well from being damaged in transit. I have forwarded your feedback to the relevant department. With information of this nature we are able to improve the service we offer and the packaging used to ensure that all plants arrive in the perfect condition we despatch them in. Thank you for your understanding. Regards, Anne
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ann mcgookin
8 years ago
Date of purchase: 06/29/2017
What ann mcgookin said about Thompson & Morgan:
Strawberry plants
The plants arrived in excellent condition and after planting in garden and strawberry plant pot are all sitting up healthily. Would buy from you again.
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Anne
Thompson & Morgan
8 years ago
What a lovely review! I'm glad that you've been pleased with the condition of your plants and our service. I hope that we can be of service to you in the future. Kind regards, Anne
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Trusted Customer
8 years ago
Date of purchase: 06/30/2017
Not a happy customer
I am a regular customer and I put an order for some plants and bulbs. I then realised delivery is before end of September. Unfortunately we are out of the country in September. As there was live...

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Anne
Thompson & Morgan
8 years ago
Thank you for posting your review. I'm very sorry that you've been unhappy with our service as we are unable to delay the despatch of your bulbs until October. This is something we can't currently offer. As soon as any of our live products are ready for despatch then we send them out immediately. Any delay may impact on the quality and we would rather not offer a service which may result in an item being delivered in less than perfect condition. Sorry for your disappointment. Kind regards, Anne
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Trusted Customer
8 years ago
Date of purchase: 06/29/2017
satisfied customer
quality was good as was the packing. plants survived and transplanted well
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Faye
Thompson & Morgan
8 years ago
Sounds like they are going to produce a great show! ~ Regards Faye
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Ivan Page
8 years ago
Date of purchase: 07/03/2017
What Ivan Page said about Thompson & Morgan:
very good
you processed the order straight away and delivery was promt ,thank you mr I page
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Faye
Thompson & Morgan
8 years ago
Glad you found our service to be so prompt.~ Regards Faye
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Trusted Customer
8 years ago
Date of purchase: 07/04/2017
Excellent service
The plants ordered arrived as notified and packaged well
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Faye
Thompson & Morgan
8 years ago
Thanks for letting us know everything has been satisfactory. ~ Regards Faye
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.