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Thompson & Morgan Reviews

https://www.thompson-morgan.com/
Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
4
/5

5

4

3

2

1

5,195

1,570

764

371

572

8,472

ratings over the past year

Displaying all 111,840 reviews
Trusted Customer
8 years ago
Date of purchase: 07/11/2017
Glad I purchased from Thompson and Morgan.....
Plants came in excellent condition...carefully packaged...great quality and now growing well. Delivered well on time....very pleased.
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Steve
Thompson & Morgan
8 years ago
This is exactly the feedback we love to hear. We are glad that you are as happy with the plants as we are. Steve :)


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Julie Eales
Northampton
8 years ago
Date of purchase: 07/11/2017
What Julie Eales said about Thompson & Morgan:
Easy order form and regular updates on my delivery
Easy to order and I got regular updates on my order My plant was well.packed and perfect condition when it arrived and looks great in my garden ,Can't wait to see it grow đź‘Ť
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Steve
Thompson & Morgan
8 years ago
Thanks for the comments. We have designed our order system with customer satisfaction in mind. Happy gardening, Steve
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Trusted Customer
8 years ago
Date of purchase: 07/11/2017
Good quality plants
Plants arrived safely - well packed - excellent quality
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Steve
Thompson & Morgan
8 years ago
Thank you for the feedback, we design our packaging to ensure our plants arrive in prime condition. Happy gardening, Steve
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Trusted Customer
8 years ago
Date of purchase: 07/11/2017
Easy to order. Good size healthy plants and good value.
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Steve
Thompson & Morgan
8 years ago
We are glad that you feel this way, our customer order system has been designed for efficiency :) Best of luck on your gardening endeavours, Steve
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Stuart Harper
8 years ago
Date of purchase: 07/11/2017
What Stuart Harper said about Thompson & Morgan:
Fantastic products and service
Delivered products in good time and great service when one plant failed. Keep it up
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Steve
Thompson & Morgan
8 years ago
Thank you for the lovely review. We aim to provide this high standard of service for many years to come. Happy gardening, Steve :)
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Carole Butler
8 years ago
Date of purchase: 07/05/2017
What Carole Butler said about Thompson & Morgan:
Beautiful plants, delivered on time.
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Steve
Thompson & Morgan
8 years ago
Its always great to read good feedback :) We strive to have an excellent delivery service for all our products. Kind regards, Steve
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Tim Reeves
8 years ago
Date of purchase: 07/07/2017
What Tim Reeves said about Thompson & Morgan:
When ordering plants from T&M the delivery date is always given as "before" a date - usually the end of the month. It is a problem that one doesn't know when the plants will arrive when ordering.
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Steve
Thompson & Morgan
8 years ago
Thanks for the feedback. As we deal with live produce it is difficult to specify an exact date that they will be delivered, this is so that the plants arrive in prime health. Steve
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Jenny Brooke
8 years ago
Date of purchase: 07/11/2017
What Jenny Brooke said about Thompson & Morgan:
Great service poor plants
The service was good and very quick, but half the plants I received were very weak and have since died.
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Ryan B
Thompson & Morgan
8 years ago
Thank you very much for your review. I am glad that you have been overall happy with our service, but I am sorry to hear that you did have some problems with your order. Your feedback is very important, and I will be sure that your comments are passed along. Kind regards, Ryan
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Susan ******************
8 years ago
Date of purchase: 07/11/2017
What Susan ****************** said about Thompson & Morgan:
Great once the online ordering was mastered!
My experience using Tesco vouchers on line was ver frustrating. As I had done this twice before and had no problems I nearly gave up. After a number of attempts and 2 phone calls to T&M I...

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Ryan B
Thompson & Morgan
8 years ago
Thank you very much for your review. I am so sorry to hear that you had so many problems placing your order with us. We are always looking for feedback so this will be very helpful when looking in to this.

All of our plants are sent with a mature root system, so don't be alarmed that the top growth is smaller than expected. I am glad to hear that your plant is doing well. If you ever do need any info or if you have any queries please always feel free to get in touch. Kind regards, Ryan
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Norfolk customer.
Norfolk.
8 years ago
Date of purchase: 07/05/2017
What Norfolk customer. said about Thompson & Morgan:
An excellent firm in every way.
My last order had a slight discrepancy but the customer care team righted this immediately. They were polite and 100% efficient. Delivery was prompt and the packaging was really excellent, plants...

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Ryan B
Thompson & Morgan
8 years ago
Thank you very much, I am glad that our customer care team sorted this out for you, and I am happy to hear that you are happy with everything. I hope we can hear from you again soon :) Kind regards, Ryan
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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0333 400 0033
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.