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Thompson & Morgan Reviews

Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
4
/5

5

4

3

2

1

5,426

1,697

811

377

594

8,905

ratings over the past year

Displaying all 110,874 reviews
MP
Michael Prior
7 years ago
Date of purchase: 06/29/2017
What Michael Prior said about Thompson & Morgan:
Item arrived promptly and in good order
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Caitlin
Thompson & Morgan
7 years ago
I am so glad that you are pleased by your delivery :) Thanks for the feedback. ~ Regards, Caitlin
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Nicola Manning
7 years ago
Date of purchase: 06/30/2017
What Nicola Manning said about Thompson & Morgan:
Superb mail order plants
Brilliant. Well packaged safe and protected. I received email updates every step so I knew when they were arriving.. perfect definitely will order again and again
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Caitlin
Thompson & Morgan
7 years ago
The email updates and delivery updates are definitely helpful; they allow you to prepare your garden for the plants :) I hope that you have a wonderful display and good luck with the Incredibloom! Let us know if it works for you. ~ Regards, Caitlin
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Janet Andrews
Glasgow Scotland
7 years ago
Date of purchase: 06/30/2017
What Janet Andrews said about Thompson & Morgan:
Add another star for service
The bluebell creeper arrived in excellent condition, and is now growing well in a bigger pot. (5 stars for this). Unfortunately, the Snips were undelivered and when I contacted T &M a replacement was...

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Steve
Thompson & Morgan
7 years ago
Thank you for your review, we are glad that you are happy with our service. Unfortunately sometimes items do get lost in transit, but we are happy to replace an item if it has not met a certain standard or has been lost in the post. Best of luck on your gardening endeavours. Steve


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GN
Gabrielle Neal
7 years ago
Date of purchase: 07/04/2017
What Gabrielle Neal said about Thompson & Morgan:
Delivered before the expected date. Excellent service
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Caitlin
Thompson & Morgan
7 years ago
Thank you :) We try to deliver early when possible, and by the sounds of it, it was just in time! ~ Regards, Caitlin
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Denis Broadley
7 years ago
Date of purchase: 07/04/2017
What Denis Broadley said about Thompson & Morgan:
Fantastic Company,
Excellent as usual customer for many years never a complaint
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Caitlin
Thompson & Morgan
7 years ago
This is such lovely feedback from a regular customer :) We hope to continue to be of service in the years to come. ~ Regards, Caitlin
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Trusted Customer
7 years ago
Date of purchase: 07/04/2017
Great service
Plants arrived promptly, well packaged and healthy
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Caitlin
Thompson & Morgan
7 years ago
Thank you for your lovely comments. Hopefully it won't take long for your Buddleja to flower, then you can truly appreciate its wonderful scent :) ~ Regards, Caitlin
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Trusted Customer
7 years ago
Date of purchase: 07/04/2017
Grear
The pots were just the job and arrived in record time. I would not hesitate to order from them in the future
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Caitlin
Thompson & Morgan
7 years ago
I am so pleased that your pots arrived quickly, it's always helpful to have fast delivery when you are ready to plant everything out :) ~ Regards, Caitlin
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susan peates
andover
7 years ago
Date of purchase: 06/28/2017
What susan peates said about Thompson & Morgan:
Excellent delivery and packaging.
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Caitlin
Thompson & Morgan
7 years ago
Thank you for your comments on the delivery and packaging. We have tried and tested so many ways of packaging and it's good to hear that the plants are arriving in great condition. ~ Regards, Caitlin
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Trusted Customer
7 years ago
Date of purchase: 07/04/2017
I'm always impressed with the quality of products and communication. One of the few mail order companies I trust.
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Caitlin
Thompson & Morgan
7 years ago
Wow, thank you, this is amazing feedback :) We look forward to being of service in the future. ~ Best Regards, Caitlin
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JM
Julie Massey
7 years ago
Date of purchase: 06/28/2017
What Julie Massey said about Thompson & Morgan:
But early to request feedback
Order not due til September. Review is premature.
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Anne
Thompson & Morgan
7 years ago
Hi there, thanks for your comment. If you tick the box 'Not Tried Yet' then we'll know why you haven't sent a full Review yet. I'm confident you'll be really happy with your plants. Kind regards, Anne
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.