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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 111,391 reviews

Sandra Walline

London

7 years ago

Date of purchase: 07/11/2017

What Sandra Walline said about Thompson & Morgan:

A lovely climber

plants arrived in good shape, in a timely manner

Faye

Thompson & Morgan

7 years ago

Fantastic :) Thanks for taking the time to leave a review. ~ Regards Faye

Product reviews

Paul Ainsworth

Barnsley

7 years ago

Date of purchase: 07/11/2017

What Paul Ainsworth said about Thompson & Morgan:

Faultless Service

Both the plant and seeds arrived quickly. The plant was well-packaged and in very good condition - it is already thriving.

Faye

Thompson & Morgan

7 years ago

Brilliant! Sounds like you are going to be very busy sowing your seeds :) ~ Regards Faye

Product reviews

roger bray

7 years ago

Date of purchase: 07/11/2017

What roger bray said about Thompson & Morgan:

Sad

Plants r lot different from pictures on web site and am very disappointed

Faye

Thompson & Morgan

7 years ago

I am sorry to learn you are disappointed with what you have received. I am going to email you shortly so I can look into this further and rectify any issues that may have occurred. Thank you for your invaluable feedback. ~ Regards Faye

Product reviews

Tina westcott

7 years ago

Date of purchase: 07/05/2017

What Tina westcott said about Thompson & Morgan:

Hoping for good things

The service, and speed of delivery is always excellent, and I am always kept informed.

Faye

Thompson & Morgan

7 years ago

So glad you have found our service efficient :) ~ Regards Faye

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/11/2017

Swift , efficient, good price.

Faye

Thompson & Morgan

7 years ago

Your 5* rating says it all :) ~ Regards Faye

Trusted Customer

7 years ago

Date of purchase: 07/05/2017

Excellent firm to deal with.

My recent purchases have been very healthy and in good condition. The plants have been packed well and sent in the quickest possible time. The quality is brilliant - thank you T & M.

Steve

Thompson & Morgan

7 years ago

Thank you for taking time out of your day to write us a review. we are very glad that you are pleased with our service. We strive to provide excellent quality products and service for years to come. Regards, Steve

Product reviews

Charlotte Hussain

7 years ago

Date of purchase: 07/11/2017

What Charlotte Hussain said about Thompson & Morgan:

Never again

Don't take my money if you cannot provide what I paid for. One item sent.... but ordered three. Also, what I ordered was left on my doorstep for others to take as I wasn't in. Awful service and...

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Ryan B

Thompson & Morgan

7 years ago

Hi there, thank you for your review. I am so sorry to hear that your order was unable to be fulfilled, and that there was a problem with your delivery. Your feedback is very important, so I will be sure to pass your comments along so that this can be looked in to. If there is anything further I can help with, please do let us know. Kind regards, Ryan

Product reviews

Trusted Customer

7 years ago

Date of purchase: 06/29/2017

Excellent service

Plants delivered promptly and well packaged. They're all thriving! Well done T and M.

Anne

Thompson & Morgan

7 years ago

Thank you for letting us know that your plants arrived in good condition and they're performing well. We look forward to being of service to you in the future. Kind regards, Anne

Gillian Moore

Llangedwyn

7 years ago

Date of purchase: 07/07/2017

What Gillian Moore said about Thompson & Morgan:

A brilliant company to buy from

I had a problem with a voucher I had and I sent an email and the response was very quick and helpful, every time I have contacted customer services the result has been very considerate and quick. ...

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Anne

Thompson & Morgan

7 years ago

I'm really pleased that we were able to resolve your query promptly and efficiently. Our aim is to help as quickly as possible and I'm glad that we achieved this. Thank you so much for recommending us to others. That's great to hear. Kind regards, Anne

Product reviews

HILARY MOORE

7 years ago

Date of purchase: 07/11/2017

What HILARY MOORE said about Thompson & Morgan:

The cornus winter flame looked that they had been left overs from last year After saying that I am not sure what they should look like mid summer. Everything elsle good and are looking well now they...

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Anne

Thompson & Morgan

7 years ago

Thank you for your review. I'm sorry for your disappointment with your cornus winter flame. We may have supplied more mature plants than you were expecting. If they have leaves and are developing small white flower then they're growing as they should. They have the lovely red stems in the winter months. Please do let us know if you're unhappy with their performance and we'll act accordingly. Kind regards, Anne

Product reviews

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

Campsis x tagliabuana Indian SummerMore reviews of this product (151)View product websitea lovely plant - already flowering

Bluebell CreeperMore reviews of this product (176)View product websiteA strong, healthy little plant which is growing away well.

Clematis Lucky DipMore reviews of this product (54)View product websitePlants not as shown on web site

Lavatera x clementii Barnsley BabyMore reviews of this product (20)View product websitePlants small dddddddddddddddd

Blackberry Black CascadeMore reviews of this product (125)View product websiteNice little plants and they are looking healthy, I thought they would be a bit bigger,so definately no fruit this year.

Heuchera Chocolate RufflesMore reviews of this product (1)View product websiteSturdy and great in my new flower bed. Love the colour leaves.

Clematis New LoveMore reviews of this product (2)View product websiteThe clematis are fine plants. I purchased two. I intend to have them climbing my garden shed to hide it a bit!

Anemone x hybrida Honorine JobertMore reviews of this product (14)View product websiteI am planning a purple and white section of plants in my back garden, followed by blue and pink in another. The anemone are both white and the plants must be extra tasty as the slugs love munching...Read all

Geranium Jackpot Mixed F1 Hybrid Garden ReadyMore reviews of this product (87)View product websiteWhere are they? The parcel company left them on my doorstep.... to be taken by anybody

Lobelia Cascade Improved Mixed Garden ReadyMore reviews of this product (15)View product websiteYou took my money and didn't provide the product

Petunia Trailing Surfinia Mixed Pre-planted BasketMore reviews of this product (1)View product websiteTook my money and didn't I receive the product

Busy Lizzie Divine Mixed New Guinea Garden ReadyMore reviews of this product (110)View product websiteThe Busy Lizzies were extremely good, unfortunately I didn't receive the begonias due to quality control.

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid Garden ReadyMore reviews of this product (52)View product websitelook good now they have started flowering

Cornus sanguinea Winter FlameMore reviews of this product (224)View product websiteI have explained earlier in the survey

Dianthus Plant Lucky DipMore reviews of this product (99)View product websiteseem ok no flowers yet but they look healthy

Busy Lizzie Divine Mixed New Guinea Garden ReadyMore reviews of this product (10)View product websitevery good a nice variety of colour

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