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Therapeutic Pillow Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

332 out of 7,245 reviews

Past year

Kevin Watson

Feefo Verified

AUS

19 days ago

What Kevin Watson said about Therapeutic Pillow:

Excellent Pillow for people with CNH or Sore Ears

Excellent service.

Jessie Roberts

Therapeutic Pillow

19 days ago

Hi there! Thank you so much for taking the time to leave us this lovely review! Warm regards, Jessie.

Product reviews

Date of purchase: 05/30/2026

Trusted Customer

Feefo Verified

20 days ago

It was prompt and received it in a timely manner.

Jessie Roberts

Therapeutic Pillow

19 days ago

Hi there! Thank you for your 5-star review! Warm regards, Jessie.

Product reviews

Date of purchase: 06/04/2026

Trusted Customer

Feefo Verified

21 days ago

Very good

Jessie Roberts

Therapeutic Pillow

19 days ago

Hi there! Thank you for your 5-star review. Warm regards, Jessie.

Product reviews

Date of purchase: 06/02/2026

Elizabeth Vassilios

Feefo Verified

AUS

22 days ago

What Elizabeth Vassilios said about Therapeutic Pillow:

Excellent customer service

I tried to buy the exact pillow from a aged care provider got terrible service no call back, their delivery time was 10 working days, and I had to collect the item from their office plus the cost was...

Jessie Roberts

Therapeutic Pillow

19 days ago

Hi Elizabeth! Thank you so much for taking the time to write this lovely review! Many thanks for your kind words and glad we were able to help. Warm regards, Jessie.

Product reviews

Date of purchase: 06/02/2026

Lis Norman

Feefo Verified

AUS

23 days ago

What Lis Norman said about Therapeutic Pillow:

Brilliant pillow - and I own about 125 pillows!!!!

Pillow arrived very promptly - no issues at all.

Jessie Roberts

Therapeutic Pillow

22 days ago

Hi there! Thank you so much for your 5-star review and nice words! Warm regards, Jessie :)

Product reviews

Date of purchase: 06/01/2026

Josh

Feefo Verified

AUS

1 month ago

What Josh said about Therapeutic Pillow:

Not great, too rigid

It was fine

Jessie Roberts

Therapeutic Pillow

1 month ago

Good afternoon. Thank you for your review. We're sorry to hear you haven't found the product to your liking. Please let us know if there is anything we can do. Warm regards, Jessie

Product reviews

Jessie Roberts

Therapeutic Pillow

1 month ago

Hi Joshua. Thank you for your feedback. We're sorry to hear that you have found your heat pack to be uncomfortable. If you would like, you can contact us at support@pillows.com.au and we can discuss your order and arrange an exchange for you. You may find our lupin rectangle to be more suitable as the beads are not stitched into place. Warm regards, Jessie

Josh

23 days ago

I emailed to take up the offer of a swap but never got a reply

Jessie Roberts

Therapeutic Pillow

5 days ago

Good afternoon, Josh! We're really sorry we haven't received your email. I've looked through our inbox and was unable to locate the email. If you would be able to resend your email to support@pillows.com.au or alternatively you can call us at (03) 8585 6685. So, we can follow this up for you ASAP! Please let us know if you have any further queries. Warm regards, Jessie.

Date of purchase: 05/19/2026

Pembe Hussein Pembe Hussein

Feefo Verified

AUS

24 days ago

What Pembe Hussein Pembe Hussein said about Therapeutic Pillow:

Great company

Service was top notch, emails were answered in a timely manner and all my questions were also answered... complete directions were clear on what was needed to get my replacement

Jessie Roberts

Therapeutic Pillow

22 days ago

Hi Pembe! Thank you for your glowing review and all your kind words! I will pass this review on to the rest of our support team, they will be stoked! Warm regards, Jessie

Product reviews

Date of purchase: 05/31/2026

Trusted Customer

Feefo Verified

24 days ago

Promt efficient service

Jessie Roberts

Therapeutic Pillow

22 days ago

Hi there! Thank you for taking the time to give us a review. Warm regards, Jessie.

Product reviews

Date of purchase: 05/30/2026

Trusted Customer

Feefo Verified

26 days ago

Very quick delivery

Jessie Roberts

Therapeutic Pillow

26 days ago

Hi there! Thank you so much for your 5-star review! Warm regards, Jessie

Product reviews

Date of purchase: 05/23/2026

Kristi-Lee

Feefo Verified

AUS

27 days ago

What Kristi-Lee said about Therapeutic Pillow:

Fast delivery

Jessie Roberts

Therapeutic Pillow

26 days ago

Hi there! Thank you for your review! Warm regards, Jessie :)

Product reviews

Date of purchase: 05/07/2026

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Therapeutic Pillow Reviews

TheraMed Holey CNH Pillow Cotton CoverMore reviews of this product (67)View product websiteExcellent pillow for removing pressure from your ears when sleeping. I was suffering with painful ears (due CNH) when sleeping and this pillow has alleviated this problem completely, very happy!

Complete Sleeprrr Pillow - Plus (Medium) Memory PlusMore reviews of this product (166)View product websiteMy neck doesn't ache when I get out of bed in morning. The pillow was recommended by a Chiropractor.

TheraMed Leg Carriage Cushion with canopyMore reviews of this product (1)View product website

Complete Sleeprrr Pillow - Original (Soft) With Fully Encased Pillow ProtectorMore reviews of this product (72)View product websiteAbsolutely LOVE my pillow. Have slept soundly ever since purchasing a few weeks ago. I sleep on my side and it is perfect 😊

Banana Pillowcase Medium TealMore reviews of this product (1)View product websiteLoving the color, not to bright which suits me just fine .. the feel and fit are superb... i highly recommend if you buy the banana pillow medium you really do need the pillowcase

Banana Pillowcase Medium Steri-PlusMore reviews of this product (1)View product websiteNot what I wanted .. returned for a replacement... which Therapeutic Pillows was able to do without any hassle

Natural Lupin Heat Pack - Body Medium Corduroy Cover - BlueMore reviews of this product (18)View product website

Sleepezy Pillow - 2 Zone Adjustable Latex FlakeMore reviews of this product (8)View product websiteI love that I can adjust the height for a perfect fit

Diffuser Coccyx Cushion Medium (44CM X 42CM) Dura-Fab CoverMore reviews of this product (11)View product websiteI am a teacher and bought the pillow to use at work due to my back issues. My students won't stop sitting on my chair... enough said.

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