Hi there,
Thank you for your feedback!
We’re glad to hear you’re pleased with the value and quality of our product.
We truly appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your feedback!
We’re glad to hear you’re pleased with the quality of our product.
We truly appreciate your support!
Kind thanks,
Jo
The memory foam pillow is very hard on your face that you wake up with a very sore face from it, which takes away from getting pain relief for the ear. A much softer pillow would be so much more...
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Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for sharing your experience with us.
We are truly sorry to hear that it caused discomfort and didn’t provide the relief you were hoping for. We understand how important both comfort and pain relief are, and that firmness preferences vary widely.
Your feedback about softness is valuable, and we’ll certainly take it into consideration as we continue to improve our products.
If you’d like, our team would be happy to discuss alternative options that might better suit your needs. Please do not hesitate to reach out—we’re here to help.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your feedback.
We're sorry to hear that the pillowcase’s texture didn’t meet your expectations.
We understand that softness is important for comfort, and we appreciate you bringing this to our attention. Your input helps us consider improvements for future product updates.
If there’s anything we can do to assist you, please feel free to reach out.
Kind thanks,
Jo
Ease of purchase and delivery was great, very happy 😊
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you so much for your kind review!
We're glad to hear that the purchase and delivery process was smooth and that you're happy with your experience 😊.
We appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you so much for your lovely feedback!
We're thrilled to hear the pillow fits your room perfectly and that the pillowcases worked out just right.
It means a lot to know you'll be purchasing again – we truly appreciate your support! 😊
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Wow—thank you for such amazing feedback!
Out of 51 pillows, we're honoured to hear ours is looking like the winner 🏆 We're so glad it's helping with your neck and shoulder discomfort, and that you're happy with the results.
Your support means the world to us—thank you! 😊
Warm regards,
Jo
Date of purchase: 07/31/2025
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Trusted Customer
Feefo Verified
11 months ago
Did everything that was expected. Efficient and timely service plus they have a huge range of products.
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your great feedback!
We're pleased to hear everything met your expectations and that you found our service efficient and timely. It's also wonderful to know you appreciated our wide product range.
We look forward to helping you again in the future!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your kind review!
We're so glad the product works well and is exactly what you were looking for.
It's great to hear that it's also comfortable to lie on in bed—comfort is key!
We appreciate your support.
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you so much for the 5-star rating!
We truly appreciate your trust in our company and products, even before using this one.
We're confident it will meet your expectations, and we're always here if you need any support.
Kind thanks,
Jo
Date of purchase: 07/26/2025
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Trusted Customer
Feefo Verified
11 months ago
Great service and communication.Postage was quick and packaging of items was good also.
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your kind words!
We're so glad to hear you were happy with our service, communication, and speedy delivery.
It's also great to know the packaging met your expectations.
We appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your feedback.
We're glad to hear the pillowcase fits well, but we're sorry to learn that the fabric didn’t meet your expectations. Your comfort is important to us, and we truly appreciate you bringing this to our attention. We’ll be sure to pass your comments on to our product team for review.
If there’s anything we can do to assist further, please don’t hesitate to reach out.
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you so much for your thoughtful feedback!
We're glad to hear you’re enjoying the design and functionality—especially the Velcro band for easy movement.
It's also wonderful to know you appreciate the quality and that it's Australian made.
Your support truly means a lot!
Kind thanks,
Jo
Hi there,
Thank you for your kind words!
We're so pleased to hear you had an excellent experience with Therapeutic Pillow Australia.
Prompt and reliable service is what we strive for, and it’s great to know we delivered.
We truly appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you so much for sharing such a heartfelt and detailed review.
We’re truly glad to hear that the natural lupin heat packs have been effective for both your wife and you, especially given the challenges with back pain. It means a lot to us to know the Velcro strap design is making a real difference in comfort and usability.
Your recommendation means the world, and we’re honored to be part of your pain relief journey. Please don’t hesitate to reach out if you ever need any assistance or have questions.
Wishing you both continued comfort and relief!
Kind thanks,
Jo
Date of purchase: 07/25/2025
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JM
Jane McGillvray
Feefo Verified
Perth
11 months ago
What Jane McGillvray said about Therapeutic Pillow:
Hi there,
Thank you for your wonderful feedback!
We're thrilled to hear the pillow is a necessity for you and that you were happy with the quick delivery.
We appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you so much for sharing your experience.
We’re truly honoured that our pillow plays such an important role in your comfort and sleep, especially after your neck fusions. It’s completely understandable how challenging it must have been to be without it — losing that special pillow is no small thing!
We’re glad to hear you’re considering the travel pillow to keep you comfortable on the go. If you need any assistance with your purchase or have questions, please don’t hesitate to reach out.
Wishing you many restful nights ahead!
Kind thanks,
Jo
Date of purchase: 07/25/2025
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Trusted Customer
Feefo Verified
11 months ago
Great service - I rang and they made sure I received the pillow before I travelled
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your kind words! We're glad we could assist and ensure your pillow arrived before your travels. It’s always our priority to provide great service and support.
Safe travels and enjoy your pillow!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for sharing your experience!
We're delighted to hear that the Naturelle latex travel pillow provided exceptional comfort on your European holiday and that its compact design made packing easy.
We’re honoured it will be your travel companion on future trips!
Thank you for choosing us!
Kind regards,
Jo
Date of purchase: 07/29/2025
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Trusted Customer
Feefo Verified
11 months ago
Good service
Product reviews
Date of purchase: 07/29/2025
0
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JH
Joanne Hernandez
Feefo Verified
Adelaide, S.A.
11 months ago
What Joanne Hernandez said about Therapeutic Pillow:
The product was easy to order.
I was kept informed about the delivery & any up-dates.
I highly recommend this Company.
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you had a smooth ordering experience and that the product is working well for you.
Your recommendation means a lot to us!
Kind thanks,
Jo
JH
Joanne Hernandez
11 months ago
Your welcome & thank you, so much.
Product reviews
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Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you so much for your kind words!
We're delighted to hear that the Natural Lupin Heat Pack is helping soothe your lower back pain and that you find it easy to order and use. Your recommendation means a lot to us!
If you ever need any assistance or have questions, we're here to help!
Kind thanks,
Jo
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.