Hi there,
Thank you for your feedback.
We're so pleased to hear your order arrived quickly and that you're happy with your purchase.
We appreciate your support.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your kind review!
We’re so pleased to hear that you found the pillows both comfortable and supportive. It’s wonderful to know you returned to purchase more for your family—your continued support means a lot to us.
Kind thanks,
Jo
Hi there,
Thank you for your feedback.
We're sorry to hear the pillow didn’t meet your expectations, but we're glad to know you were happy with the service you received.
If there's anything we can do to assist you further or help you find a more suitable option, please don’t hesitate to get in touch.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for sharing your experience.
We're sorry to hear that the pillow isn’t providing the support you need and that you're still experiencing neck discomfort. Pillow height and support can vary greatly depending on body shape, height and sleep position. We’d be happy to help you find a more suitable option. Please feel free to reach out to our team for assistance.
Your comfort is important to us, and we’d love the opportunity to assist further.
Kind thanks,
Jo
Fantastic heat pack, love the Velcro attachment. Highly recommended
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your great feedback!
We’re so pleased to hear that you’re enjoying the heat pack and finding the Velcro attachment helpful for lower back support.
Your recommendation means a lot to us!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your kind review!
We’re glad to hear you’re enjoying the product and that the Velcro band has been a helpful feature.
We truly appreciate your recommendation!
Kind thanks,
Jo
Hi there,
Thank you for your lovely feedback!
We’re glad to hear you’re happy with the product and that our communication made the delivery process smoother.
Your recommendation means a lot to us!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your wonderful feedback!
We’re so pleased to hear that the single mattress topper is providing therapeutic support, especially in helping manage your spinal concerns. It’s great to know the contours are making a difference.
Your recommendation is greatly appreciated!
Kind thanks,
Jo
Great service great advice great price and fast postage
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you so much for your fantastic recommendation!
We’re thrilled to hear you’re happy with the Complete Sleeprrr Pillow, our service, pricing, and fast shipping.
Your support means a lot to us!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you so much for your loyal support over the past 11 years!
We’re truly honoured that the Complete Sleeprrr Pillow has been your trusted choice, especially given your spinal fusions and need for tailored support. It’s wonderful to hear how the adjustable design continues to provide you with comfort and proper neck alignment.
Your feedback means a lot to us, and we’re grateful to be part of your journey toward better sleep and wellbeing.
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for sharing your experience with the pillowcases.
We appreciate your honest comparison between the newer and older styles. Your feedback regarding the texture and feel is valuable, and we will certainly pass it on to our product team for consideration.
If you have any specific preferences or questions, please feel free to reach out—we’re here to help ensure you find the most comfortable option for your needs.
Kind thanks,
Jo
Hi there,
Thank you for your fantastic feedback!
We’re delighted to hear you consider it the best pillow ever and that it arrived in perfect condition.
Your satisfaction means everything to us!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you so much for your incredible feedback and loyalty over the past 20 years!
We’re truly honoured to have been part of your journey to better sleep and recovery from your neck and shoulder injury. It’s fantastic to hear that even from overseas, you continue to trust our pillows and find unmatched comfort and support.
Your kind words mean a lot to us, and we look forward to continuing to support your sleep needs for many years to come!
Kind thanks,
Jo
Date of purchase: 08/07/2025
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ML
Mick Large
Feefo Verified
Biloela
11 months ago
What Mick Large said about Therapeutic Pillow:
Purchase was easy . Pitty pillow was good
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your feedback!
We're glad to hear the purchase process was smooth. If there's anything we can do to make your experience even better next time, please don't hesitate to let us know.
We appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your honest feedback.
We're sorry to hear that the contour and firmness of the pillow didn’t suit your needs and caused discomfort. We understand how important proper support is for a good night’s rest. Comfort can be quite personal, and what works well for one person may not suit another.
If you'd like, our team would be happy to help you find an alternative that better fits your sleep style. Please feel free to reach out if you would like to exchange —we're here to help.
Kind thanks,
Jo
Prompt service, excellent packaging and delivered as promised.
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your kind words!
We're thrilled to hear that you were happy with our prompt service, secure packaging, and reliable delivery.
We truly appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you so much for your wonderful feedback!
We're delighted to hear that you're enjoying the quality and performance of our Lupin heat packs. It's great to know they’re exceeding your expectations and staying warm just the way you need.
We truly appreciate your recommendation and support!
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your kind words!
We're so pleased to hear that you found the product well-made and of excellent quality.
Your feedback means a lot to us!
Kind thanks,
Jo
Great service. I was a bit taken back by the price of shipping being high but I still went ahead with the purchase anyway.
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your thoughtful feedback.
We are glad to hear the pillow's height and contour shape are a perfect fit for you.
We understand that firmness can be quite personal, and we do appreciate you giving it a try.
If you would like to discuss other products or require assistance, please do not hesitate to reach out.
Kind thanks,
Jo
Date of purchase: 07/30/2025
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Trusted Customer
Feefo Verified
11 months ago
Prompt service, thanks.
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your kind words!
We’re glad you appreciated our prompt service.
We truly appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
11 months ago
Hi there,
Thank you for your kind feedback!
We’re delighted to hear you find it very comfortable.
If you need anything else, we’re here to help!
Kind thanks,
Jo
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.