Hi there,
Thank you for your kind words!
We are happy to hear you’re pleased with the pillows and that the online ordering process was smooth.
We appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your lovely feedback!
We’re so pleased to hear this is your second purchase of these pillows—what a great choice for your camper van!
We truly appreciate your continued support.
Kind thanks,
Jo
Date of purchase: 08/20/2025
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Trusted Customer
Feefo Verified
10 months ago
Service at pick up was excellent
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your feedback!
We're glad to hear you had an excellent experience at pick-up. We’ll be sure to pass your kind words along to the team.
We truly appreciate your support.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your feedback, and we’re sorry to hear the Naturelle Latex Travel Pillow Low Profile didn’t meet your expectations.
We understand your disappointment, especially if you were expecting it to be a half-size version of the full-size Low Profile pillow. Your comments are valuable and will help us improve how we describe and present our products.
If you’d like to discuss alternative options or need assistance finding a better fit, our team would be happy to help.
Kind thanks,
Jo
Date of purchase: 08/24/2025
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Bernadine Smit
Feefo Verified
Russell Island
10 months ago
What Bernadine Smit said about Therapeutic Pillow:
Hi there,
Thank you for your kind feedback! We truly appreciate your support.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your 5-star rating.
We truly appreciate your support.
Kind thanks,
Jo
Date of purchase: 08/19/2025
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Clive Sinclair
Feefo Verified
10 months ago
What Clive Sinclair said about Therapeutic Pillow:
Pretty good, may have been out of stock when ordered but delivery was good.
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your review!
We're glad to hear that your delivery experience was a positive one. We do apologise if the item was out of stock at the time of your order—occasionally, demand can exceed our expectations. We appreciate your patience and understanding.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you so much for your kind words and continued support!
We're thrilled to hear that you've returned for a second purchase after 10 years—and even more pleased that you're noticing an improvement in the materials. We’re proud to offer quality Australian-made products, and feedback like yours reminds us why we do what we do.
If there's anything else we can help you with, please don't hesitate to reach out.
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your wonderful feedback!
We’re so pleased to hear that you’re happy with the quality of the product and its Australian-made craftsmanship. We take great pride in using durable, high-quality materials!
Thanks again for your support!
Kind thanks,
Jo
Date of purchase: 08/13/2025
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Trusted Customer
Feefo Verified
10 months ago
The first comment said it all.
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your comment!
We appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for taking the time to share your experience.
We're pleased to hear that your purchase and delivery went smoothly, but we're sorry to learn that the pillows weren’t the right fit for your comfort preferences. We understand that pillow firmness can be a personal choice, and we appreciate your honest feedback.
If you’d like help finding an alternative that might better suit your needs, feel free to reach out—we’d be happy to assist.
Please note, we do offer a 30-day exchange policy.
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for taking the time to share your experience.
We're pleased to hear that your purchase and delivery went smoothly, but we're sorry to learn that the pillows weren’t the right fit for your comfort preferences. We understand that pillow firmness can be a personal choice, and we appreciate your honest feedback.
If you’d like help finding an alternative that might better suit your needs, feel free to reach out—we’d be happy to assist.
Please note, we do offer a 30-day Exchange Policy.
Kind thanks,
Jo
great feedback on waiting time for product, supplier informed it would take longer to supply, great feedback and updates.
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your feedback!
We’re glad to hear that you were happy with the communication and updates throughout the process. While delays can be frustrating, we appreciate your patience and are pleased that our team were able to keep you well-informed.
Thanks again for your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that the product has been helpful for your lower back pain and that you’re finding it more convenient and effective than a traditional hot water bottle. Your tip about heating time is also very helpful for other customers—thank you for sharing!
We appreciate your support and are so glad the product is working well for you.
Kind thanks,
Jo
Date of purchase: 08/12/2025
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Trusted Customer
Feefo Verified
10 months ago
Service was great
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your kind words! We're glad you had a great experience with our service.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for sharing your feedback with us.
We’re sorry to hear that the travel pillow didn’t meet your expectations in terms of size and comfort. We understand how important a good night’s sleep is, especially when travelling, and appreciate your honesty about the fit.
It’s great to know you love the full-size pillow at home—your feedback about width is valuable and will be passed on to our product team for consideration.
Please feel free to reach out anytime for assistance.
Kind thanks,
Jo
Very good. No problem with ordering from Aotearoa, NZ and no delivery hitches.
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your kind feedback!
We’re delighted to hear that your ordering experience from NZ went smoothly and that there were no delivery issues. We appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your wonderful review!
We’re so pleased to hear that the cushion is proving useful and convenient with its waterproof cover. It’s great to know you’re considering getting more for different spots—that’s a fantastic recommendation!
If you need any assistance with your next order, please don’t hesitate to get in touch.
Kind thanks,
Jo
Hi there,
Thank you for your feedback! We’re glad to hear you were happy with the prompt delivery.
If you need any further assistance, feel free to reach out.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you so much for your fantastic feedback!
We’re delighted to hear you’re happy with the quality and appreciate your recommendation.
If you ever need anything else, we’re here to help.
Kind thanks,
Jo
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your wonderful feedback! We’re thrilled to hear you think the product is fabulous.
We truly appreciate your support and look forward to assisting you again.
Kind thanks,
Jo
Great customer service for a very workable product. All positive feedback from customers and staff. No negative feedback regarding customer service or daily service of the product.
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you so much for your generous feedback!
We’re delighted to hear that both our product and customer service have met your expectations. It’s wonderful to know that customers have had such positive experiences with the product and our support.
We truly appreciate your kind words and look forward to continuing to serve you.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for sharing such detailed and positive feedback!
We’re thrilled to hear that both your staff and customers are finding the Thera-Med Arm Support comfortable and easy to use, especially with such a high daily volume. It’s great to know the product is making a difference in your clinic’s workflow.
We appreciate your trust and look forward to supporting your future purchases.
Kind thanks,
Jo
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.