Hi there,
Thank you for your feedback.
We’re glad to hear your order was sent in a timely manner. We appreciate you taking the time to share your experience.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your honest feedback.
We are sorry to hear that the product did not provide the shoulder coverage you expected. Your satisfaction is important to us, and we appreciate you bringing this to our attention.
If you would like, we can help recommend alternative products that might better suit your needs or assist you with an exchange. Please feel free to reach out to our customer service team anytime.
Kind thanks,
Jo
Hi there,
Thank you for your feedback.
We are pleased to hear your order arrived in good time. We appreciate you sharing your experience with us.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for sharing your feedback.
We’re glad to hear that the pillow has helped reduce your snoring, even if it turned out a bit bigger than expected. We appreciate you giving it a try and are happy it’s making a positive difference.
If you have any questions or need assistance, please don’t hesitate to reach out.
Kind thanks,
Jo
Date of purchase: 09/16/2025
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Karen Connors
Feefo Verified
9 months ago
What Karen Connors said about Therapeutic Pillow:
Actioned and shipped quickly - thanks
Regional NSW and took (from memory)
A week
So, pretty good
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you so much for your feedback!
We're glad to hear your order was actioned and shipped quickly, and that it arrived in good time—even to regional NSW. We appreciate you taking the time to share your experience.
If there's anything we can assist with in the future, please do not hesitate to reach out.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your feedback — we’re glad to hear the purchase and delivery experience went smoothly!
We're sorry to hear that you're experiencing some discomfort while adjusting to the product. It can sometimes take a little time to find the right setup, especially when switching to a new pillow or sleep support.
Should you need any assistance, please do not hesitate to reach out — we’re here to help and want to ensure you are comfortable and supported.
Wishing you restful sleeps ahead!
Kind thanks,
Jo
Date of purchase: 09/16/2025
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Trusted Customer
Feefo Verified
9 months ago
Prompt delivery.
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your feedback! We're glad to hear your order arrived promptly.
If there is anything else we can assist you with, please do not hesitate to reach out.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your kind feedback! We’re so pleased to hear you’re happy with the product.
If there is anything else we can assist you with, please do not hesitate to reach out.
Kind thanks,
Jo
Hi there,
Thank you for your feedback! We're glad to hear you found the online ordering process easy to use.
If you need any assistance in the future, we are always here to help.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for sharing your experience!
We are so pleased to hear the ordering process was smooth and efficient, and that the product came recommended by your physio. It’s also great to know you appreciated the complimentary heat pack — we hope it’s been helpful for your neck as well.
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Wishing you continued relief and comfort!
Kind thanks,
Jo
Fantastic service. Website is super easy to navigate. The checkout process is simple. Postage is super fast and tracked.
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your wonderful feedback regarding the Complete Sleeper Deluxe Traditional Foam.
We are delighted to hear that you found our website easy to navigate and the checkout process straightforward. It’s great to know that your order was delivered quickly and with tracking for your convenience.
Should you require any further assistance, please do not hesitate to get in touch.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for your thoughtful feedback!
We’re pleased to hear that you appreciate the unique qualities of our traditional foam contour pillow. It’s wonderful to know you find it worth the investment.
If you have any questions or need further assistance, please do not hesitate to reach out.
Kind thanks,
Jo
Date of purchase: 09/12/2025
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Vicki Underwood
Feefo Verified
AUS
9 months ago
What Vicki Underwood said about Therapeutic Pillow:
Great service, quick delivery.
Love thst you can take foam out and put it back for height adjustment.
Yes, it is far too long for 5ft 2in ladies.
I start at the top of the pillow, by 3am I'm half way...
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Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you very much for your kind and detailed feedback.
We are pleased to hear that the pillow is providing relief for your reflux and that you find the adjustable foam feature beneficial for customizing the height. We also appreciate your remarks regarding the length, as we understand that comfort preferences can be highly individual.
Your continued support is greatly valued.
Should you require any further assistance, please do not hesitate to contact us.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you for sharing your experience with the pillow.
We are glad to hear that the adjustable foam feature allows you to customize the height to your preference. We also appreciate your feedback regarding the length and understand how important the right fit is, especially when managing reflux.
Should you need any further assistance, please do not hesitate to reach out. We are happy to help!
Kind thanks,
Jo
Hi there,
Thank you so much for your fantastic feedback! We’re thrilled to hear you consider it the best pillow ever and that you’re happy with our service and fast delivery.
If there is anything else we can assist you with, please do not hesitate to reach out.
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
9 months ago
Hi there,
Thank you very much for your detailed and positive feedback.
We are delighted to hear that the Complete Sleeper pillow - Deluxe (Firm) has provided lasting relief for your neck issues and improved your sleep quality over the years. It’s especially gratifying to know that you not only trust the product for yourself but also recommend it to your clients.
Your support means a great deal to us, and we’re here should you need any assistance in the future.
Kind thanks,
Jo
Easy to deal with. Happy to answer questions before I'd made my mind up. Recommended a few different options to me as I gave a heap of info on my injury, the industry i was in and what things I'd...
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Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your great feedback! We’re so pleased to hear that the Pillow has been a helpful addition and that our team could assist you in finding the right fit.
Your detailed input had helped us guide you better, and we truly appreciate your trust in our recommendations.
Wishing you continued comfort!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for sharing your experience — we’re so pleased to hear that adding the Raiser has made such a positive difference to your sleep. It’s great to know you’ve finally found the right fit after years of discomfort.
We really appreciate your feedback and wish you continued comfort!
Kind thanks,
Jo
Date of purchase: 09/06/2025
0
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Trusted Customer
Feefo Verified
10 months ago
Fast and easy delivery
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your feedback! We're glad to hear your delivery was fast and easy.
We appreciate your support!
Kind thanks,
Jo
Product reviews
Jo Jenkins
Therapeutic Pillow
10 months ago
Hi there,
Thank you for your kind review! We're so glad to hear the pillow raiser made a noticeable difference and gave you the adjustability you needed.
It's great to know the solution worked so well for you!
Kind thanks,
Jo
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.