Merchant Logo

The Works Reviews

Rated
Excellent

Inspiring and empowering customers to read, learn, create and play

Service
4.7
/5

5

4

3

2

1

9,144

802

155

140

410

10,651

ratings over the past year

10,649 out of 265,858 reviews
Time:
Past year
Trusted Customer
4 days ago
Date of purchase: 06/20/2024
Order placed but took days to arrive was late pm on the day required for organised. event So had to actually travel into store in Inverness to try and get items to be prepare for event. Frustrat
...
Read all
EN
Elizabeth Neilson
Edinburgh
4 days ago
Date of purchase: 06/20/2024
What Elizabeth Neilson said about The Works:
Excellent service with all my deliveries from the works arrived when they said it would Thank you Mrs Elizabeth Neilson
Trusted Customer
4 days ago
Date of purchase: 06/20/2024
Efficient service. Excellent value for money
CL
Claire
Paisley
5 days ago
Date of purchase: 06/20/2024
What Claire said about The Works:
The works is one of my fave shops online and in store - there is a younger girl works in the Paisley store and she is an angel, great book knowledge and so so friendly. Online is always quick and amaz
...
Read all
AM
Ann Mcclements
Londonderry
5 days ago
Date of purchase: 06/18/2024
What Ann Mcclements said about The Works:
Easy order , prompt service, quick delivery, everything went well
Trusted Customer
5 days ago
Date of purchase: 06/20/2024
We always receive a good service and you will see we order regularly from your site and as a local breast cancer charity reg no 1088943? We would welcome a large discount code for your products which
...
Read all
Trusted Customer
5 days ago
Date of purchase: 06/18/2024
all good
SS
Stephanie Smith
Ashford
5 days ago
Date of purchase: 06/20/2024
What Stephanie Smith said about The Works:
As always the staff are very friendly and helpful
DC
Denise Clarke
Saltburn -by-the-sea
6 days ago
Date of purchase: 06/20/2024
What Denise Clarke said about The Works:
Always a good service staff friendly and very helpful
Trusted Customer
6 days ago
Date of purchase: 06/20/2024
My order came through so quickly.
About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Read all
Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Warwickshire, B46 1AL, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About The Works
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.