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The Wool Company Reviews | Customer Service Reviews for https://www.feefo.com/reviews/the-wool-company | Feefo

Trusted Customer

17 hours ago

Date of purchase: 07/22/2025

Excellent. I had forgotten to add the sheepskin brush, could not get back onto the website (reckon my browser problem) and sent an email. Everything was dealt with very promptly by exchange of...

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Sam C

The Wool Company

15 hours ago

Thank you for taking the time to leave such a lovely 5-star review and recommendation. We are delighted you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

Product reviews

Sam C

The Wool Company

15 hours ago

Thank you for taking the time to leave a 5-star review and the recommendation. We are delighted you have received excellent customer service from us and are happy with your recent purchase. We hope your sheltie warms to the sheepskin soon. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and look forward to welcoming you back soon.

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Trusted Customer

17 hours ago

Date of purchase: 07/21/2025

So beautiful! Delighted!

Excellent. Good website, speedy delivery, beautiful item.

Sam C

The Wool Company

15 hours ago

Thank you for taking the time to leave a 5-star review. We are pleased to hear that you are enjoying your recent purchase and the service provided. It is always good to know that ordered items are dispatched quickly and arrive with our customers promptly. We hope to welcome you back soon.

Product reviews

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Trusted Customer

1 day ago

Date of purchase: 07/21/2025

Very prompt

Sam C

The Wool Company

16 hours ago

Thank you for taking the time to leave a 5-star review. We are pleased to hear that you are enjoying your recent purchase and the service provided. It is always good to know that ordered items are dispatched quickly and arrive with our customers promptly. We look forward to welcoming you back soon.

Product reviews

Sam C

The Wool Company

16 hours ago

Thank you for taking the time to leave a 5-star review. We are delighted you have received excellent customer service from us and are happy with the Soft Natural Length Sheepskin Ivory White. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

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Trusted Customer

1 day ago

Date of purchase: 07/18/2025

Great!

Sam C

The Wool Company

16 hours ago

Thank you for taking the time to leave a 5-star review. We are delighted you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

Product reviews

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Trusted Customer

2 days ago

Date of purchase: 07/21/2025

Excellent.

Sam C

The Wool Company

1 day ago

Thank you for taking the time to leave a 5-star review. We are delighted that you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

Product reviews

Sam C

The Wool Company

1 day ago

Thank you for taking the time to leave a 5-star review. We are delighted that you have received excellent customer service from us. We are so pleased that the Luxe Merino Silk Shawl Green Chartreuse was a perfect match for your outfit. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

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Trusted Customer

2 days ago

Date of purchase: 07/20/2025

Excellent

Excellent service and customer focused attention to detail.

Sam C

The Wool Company

1 day ago

Thank you for taking the time to leave a 5-star review. We are delighted that you have received excellent customer service from us and are happy with your recent purchase. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

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Trusted Customer

2 days ago

Date of purchase: 07/19/2025

A happy experience x three!!!

Easy, friendly, efficient, with good communication

Sam C

The Wool Company

2 days ago

Thank you for leaving us 5-star feedback. We are delighted you found the service fast and helpful, and we hope to welcome you back soon.

Product reviews

Sam C

The Wool Company

2 days ago

Thank you for taking the time to leave such a great 5-star review. We are delighted you have received excellent customer service from us and that you are happy with the Exclusive Sheepskin Throw Otter for your son's birthday. What a super gift! The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

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DT

Dorothy Tesh

Kidderminster

3 days ago

Date of purchase: 07/16/2025

What Dorothy Tesh said about The Wool Company:

Excellent personal help.

See above.

Sam C

The Wool Company

2 days ago

Thank you for taking the time to leave a 5-star review. We are delighted you have received excellent customer service from us and that you are happy with the Ivory Baby Sheepskin. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

Product reviews

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Trusted Customer

3 days ago

Date of purchase: 07/16/2025

Good pillow

Excellent

Sam C

The Wool Company

2 days ago

Thank you for taking the time to leave a 5-star review. We are delighted you have received excellent customer service from us and that you are happy with the British 100% Wool Pillow Firm - Fill. It is great to hear that your sleep has improved. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

Product reviews

Sam C

The Wool Company

2 days ago

Thank you for taking the time to leave a 5-star review. We are delighted you have received excellent customer service from us and that you are happy with the British 100% Wool Pillow Firm - Fill. It is great to hear that your sleep has improved. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

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RO

Rodney

Cirencester

4 days ago

Date of purchase: 07/15/2025

What Rodney said about The Wool Company:

quality - and British!

Prompt delivery. Good communication throughout. A more personalised service.

Sam C

The Wool Company

2 days ago

Thank you for taking the time to leave a 5-star review. We are pleased to hear that you are enjoying your blankets and the service provided. It is always good to know that ordered items are dispatched quickly and arrive with our customers promptly. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

Product reviews

Sam C

The Wool Company

2 days ago

Thank you for taking the time to leave a 5-star review and for your continued support. We are delighted you have received excellent customer service from us and that you are happy with your recent purchases. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

Sam C

The Wool Company

2 days ago

Thank you for taking the time to leave a 5-star review and for your continued support. We are delighted you have received excellent customer service from us and that you are happy with your recent purchases. The Wool Company is a small UK business that takes pride in offering beautiful products across all of our ranges. We are always happy to help and hope to welcome you back soon.

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The Wool Company Reviews

Cotton Christening Shawl WhiteMore reviews of this product (154)View product websiteSuch a beautiful shawl. Love the pattern, the softness and the size. Presented so well in a smart box. Delighted with my purchase and speed of delivery. Thank you.

Soft Natural Length Sheepskin Ivory WhiteMore reviews of this product (26)View product websiteGood size, well packaged and very lovely, soft sheepskin

Wool Cellular Blanket - Cream 230 x 255 cm DoubleMore reviews of this product (406)View product website

Luxe Merino Silk Shawl IvoryMore reviews of this product (10)View product websiteI purchased 2 shawls, one in ivory and the other in chartreuse to compare, as l am going to a wedding in November. The chartreuse one matches perfectly, so unfortunately am returning the ivory one....Read all

Luxe Merino Silk Shawl Green ChartreuseMore reviews of this product (5)View product website

Exclusive Sheepskin Throw OtterMore reviews of this product (1)View product websiteAn excellent company offering a wide range of sheepskins at a reasonable price, each with its own care advice. I ordered another "huge otter" for my son's birthday as I liked mine so much - short,...Read all

Ivory Baby SheepskinMore reviews of this product (29)View product websiteI was grateful for the help I was given on the phone to identify the best product for my needs. My chiropodist had recommended a fleece.

British 100% Wool Pillow - Firm FillMore reviews of this product (32)View product websiteExcellent service by the company. Pillow arrived very quickly. It is exactly as described and I am sleeping much better. It does seem to dissipate the heat and not get hot.

Duchess Merino Blanket - Camel King: 255 x 280More reviews of this product (119)View product websiteGood communication between vendor and purchaser.

Duchess Merino Blanket - Powder Pink King: 255 x 280More reviews of this product (119)View product websiteI have used these products before and the quality is outstanding. Very happy with my choice.

How are Feefo reviews collected?

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