Poor shipment packaging resulted in one cup arriving with a broken handle. Although the two cups were lightly wrapped bubble wrap, they were not secured in the box. It appears that the handle...
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Customer Experience
The White Company - US Website
1 year ago
Thank you for taking the time to leave us an review.
I am really sorry to hear that the item was damaged in transit.
I have reached out via email to ascertain some additional information.
I look forward to speaking with you further.
Many Thanks
Serena
Beautiful products. Service and delivery were excellent. However, for as small as the items are, they could have been shipped in the same box half the size it was instead of two separate, much...
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Product reviews
Date of purchase: 04/26/2024
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Greta
1 year ago
What Greta said about The White Company - US Website:
Customer service is great ! And I appreciate the free shipping and return policy . They spend time taking my order and answering questions like size and color and what would go with the item
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
