Delivery took longer than expected, butI understood there was some sort of transitioning occurring of warehouses. That’s not my complaint though… what I’m really confused by is the fact that when the...
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Customer Experience
The White Company - US Website
2 years ago
Good Afternoon, thank you for taking the time to leave a review. I am sorry to read that this has left you disappointed, please be assured I will access the details and contact you directly to help answer the questions in regards to replacing. Many thanks, Sue
Package was delayed, but your communication was excellent.
Date of purchase: 03/25/2024
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Trusted Customer
2 years ago
The White Company is one of my favorite shops! Truly love it. But it took several weeks for this order to ship. I did at least get updates but hoped they would arrive sooner. I will take this as a...
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Product reviews
Date of purchase: 03/20/2024
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Beatrice Wotherspoon
New London
2 years ago
What Beatrice Wotherspoon said about The White Company - US Website:
Heads up if expected delays & yet, items arrived faster than anticipated
Options to cancel were considerate.
Communication & shipping speed above & beyond-giving international sales a boost of...
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Product reviews
Date of purchase: 03/25/2024
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Camille Romano
Boulder City
2 years ago
What Camille Romano said about The White Company - US Website:
Blankets arrived extremely late. When I called customer service, I was told it was due to their company moving to a new location.
Customer Experience
The White Company - US Website
2 years ago
Good Morning.
I am sorry to read your review, I will access the notes on your account to look into this complaint and contact you directly. Many thanks, Sue
Product reviews
Date of purchase: 03/20/2024
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Trusted Customer
2 years ago
Product reviews
Date of purchase: 04/02/2024
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Trusted Customer
2 years ago
Terrible
Customer Experience
The White Company - US Website
2 years ago
Good Morning. I am so sorry that you feel that way, I have accessed your details and can see that you have been sent an email from our Operations team. Once you have replied they will be happy to resolve it for you. Thank you, Sue
Product reviews
Date of purchase: 03/23/2024
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Andreia Gheteu
Florida
2 years ago
Customer Experience
The White Company - US Website
2 years ago
Hello, may we ask that you contact customer services on 02037589222 to help with any outstanding queries, please? Your post regrettably has no review of the query. Many thanks, Sue
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
