Thanks for taking the time to leave us a review and very sorry to hear that the fragrance did not suit you on this occasion. I have emailed you directly to follow this up. Thanks, Andrea
I ordered three from the USA website but was not aware that they would be shipping from the UK. After nearly three weeks and no shipping information updated I called the white company who cancelled...
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Customer Experience
The White Company - US Website
2 years ago
Thank you for taking the time to leave us a review. I am so sorry to see that you where disappointed with the timescale for your delivery. I have now sent you over an email so I can assist further with this, thank you, Giordan
Product reviews
Date of purchase: 04/30/2024
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KJ
Karen Jennings
Wells Maine
2 years ago
What Karen Jennings said about The White Company - US Website:
I placed an order for a bag/purse and then I received an email that I was being refunded $$ for the item. I never requested a refund. I was looking forward to the purse. But I guess I’m not receiving...
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Customer Experience
The White Company - US Website
2 years ago
Good Morning. Please accept my apologies that you haven't received the purse. I will need to look into why this happened . Once I've taken a look into the notes, I will contact you directly . Many thanks , Sue
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
