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The Moorings Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,250 reviews

Trusted Customer

Feefo Verified

26 days ago

Ashton at the Palm Cay base was informative and helpful. She connected us with technical support as needed and overall was great.

Katharine Kyriacou

The Moorings

11 days ago

Thank you for taking the time to leave a review. We're happy to hear that you received excellent service from our team at the base and that the catamaran was well laid out and easy to sail. We're sorry to learn that you experienced some boat issues, but we're pleased to hear that our tech support team was able to help with troubleshooting. We'd love to have you back aboard for another sailing adventure soon.

Product reviews

Date of purchase: 06/21/2026

Trusted Customer

Feefo Verified

26 days ago

Marina at BVI is large and well organized. Does a good job considering the high volume charters that they manage. Also been to St. Martin, smaller operation there but staff is very helpful...

Katharine Kyriacou

The Moorings

11 days ago

Thank you for sharing your feedback with us. We're so pleased to hear that you received great service from our base teams at Tortola and St Martin and that the catamaran was well laid out and comfortable. We'd love to have you back aboard for another sailing adventure soon.

Product reviews

Date of purchase: 06/15/2026

Thomas Allegood

Feefo Verified

VGB

26 days ago

What Thomas Allegood said about The Moorings:

Attentive

BVI Base was busy ... as captain and responsible to the overall expereince for our guests ... seemed like the base did not have enough qualified people to respond to us in a timely manor!

Katharine Kyriacou

The Moorings

11 days ago

Thank you for taking the time to leave a review. We're pleased to hear that you enjoy sailing the 42, but we're truly sorry to learn that you had some issues with the service at the base and with the boat. We understand how disappointing it can be when expectations aren't met and we sincerely apologize for any inconvenience caused.

Product reviews

Date of purchase: 06/29/2026

Joe Redfern

Feefo Verified

USA

27 days ago

What Joe Redfern said about The Moorings:

Overall service is great but need the communication, sales and behind the scenes support to be better trained or separate from the bareboats vs the crewed boats. A lot of information given to us that...

Product reviews

Katharine Kyriacou

The Moorings

11 days ago

Thank you for taking the time to leave a review. We're so pleased to hear that you enjoyed your time aboard the boat and that the crew helped provide a seamless charter experience for you. Thank you for your feedback on the pre-charter communication, we apologise for any unnecessary information provided to you. We'd love to have you back for another sailing adventure soon.

Date of purchase: 05/29/2026

Grant Brashear

Feefo Verified

USA

1 month ago

What Grant Brashear said about The Moorings:

The service was excellent.

Product reviews

Date of purchase: 06/06/2026

Trusted Customer

Feefo Verified

1 month ago

Very attentive and helpful.

Katharine Kyriacou

The Moorings

10 days ago

Thank you for sharing your feedback with us. We're so pleased to hear that our team was helpful and attentive and that the yacht was comfortable. We'd love to have you back aboard for another sailing adventure soon.

Product reviews

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

1 month ago

Wonderful Sailing Holiday

Excellent thoughtful service. I have no hesitation in going w Moorings again and again.

Katharine Kyriacou

The Moorings

10 days ago

Thank you for sharing your feedback with us and for trusting The Moorings with your yacht charter vacations. We're so pleased to hear that you had a positive experience with our team and the yacht, and we can't wait to have you back aboard for another sailing adventure soon.

Product reviews

Date of purchase: 06/03/2026

Trusted Customer

Feefo Verified

1 month ago

Great trip, great boat, great service

To notch service from start to finish.

Katharine Kyriacou

The Moorings

10 days ago

Thank you for your kind words. We're delighted to hear that The Moorings delivered top notch service and a clean, comfortable, well-equipped yacht. We'd love to have you back aboard for another sailing adventure soon.

Product reviews

Date of purchase: 06/03/2026

Michael Stutman

Feefo Verified

USA

1 month ago

What Michael Stutman said about The Moorings:

Simply the Best That There Is

From the moment you pick up the phone until you return the yacht at the end of your charter you are treated like you are the only customer they have. They may be a little pricier than their...

Katharine Kyriacou

The Moorings

10 days ago

Thank you so much for your kind words and for trusting The Moorings with your yacht charter vacations. Your support and loyalty over the past 14 years mean the world to us. We hope you'll have a wonderful time on your latest charter.

Date of purchase: 05/28/2026

Trusted Customer

Feefo Verified

1 month ago

Superb Service

The representative was friendly, patient, informative, and fully answered my questions.

Katharine Kyriacou

The Moorings

10 days ago

Thank you for sharing your feedback with us. We're so pleased to hear that you had a positive experience with our representative and we hope you enjoy your yacht charter vacation.

Date of purchase: 06/01/2026

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Moorings Crewed 5000 - 5 Cabin Catamaran

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The Moorings Reviews

Moorings 4200-3 Cabin EPMore reviews of this product (26)View product websiteLay-out was great and easy to sail. Unfortunately, the generator had a defective radiator that required repair on the boat on just the first night. There were broken shelves in the deck fridge and...Read more

Moorings 4200-3 Cab ClubMore reviews of this product (8)View product websiteVery nice layout. Cabins, especially the master cabin, are comfortable and perfect for 2-6 passengers.

Moorings 4200-3 Cabin ExlMore reviews of this product (32)View product websiteSeveral Service calls ... no water for two days ... service guys came and replaced the port water pump 3rd day ... it worked a day ... then no water and both pumps some how became stuck running and...Read more

Moorings Crewed 4600More reviews of this product (1)View product websiteEnjoyed every minute on the boat! Professional crew who listened to what we were hoping to get out of our vacation. The teamwork between the 2 of them made for a seamless excursion along with great...Read more

Moorings 534PC-CrewedMore reviews of this product (2)View product websiteCaptain Steph and First Mate Julia did a phenomenal job for our group from start to finish! They navigated the perfect itinerary, secured great mooring locations and the cuisine and drinks were...Read more

Moorings 44.3 Excl PlusMore reviews of this product (2)View product websiteA solid, comfortable yacht.

Moorings 4200-3 Cabin EPMore reviews of this product (26)View product website

Moorings 4500 - 4 Cabin CatamaranMore reviews of this product (6)View product websiteComfortable and fun adventure riding the wind. Clean, well equipped and well designed boat. Moorings delivers.

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