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The Moorings Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

NS

Nancy Stow

Feefo Verified

USA

10 days ago

What Nancy Stow said about The Moorings:

July sailing in the BVI with Daniel and Marilyn - perfect!

The service at the base was excellent. The people were nice to deal with and helpful. The food at the bar and in the restaurant was good - we enjoyed several meals ashore at the base. The hotel...

Katharine Kyriacou

The Moorings

9 days ago

Thank you for taking the time to leave a review. We're pleased to hear that you received excellent service from our team at the base, your captain, and your chef, and that you and your family enjoyed cruising around the BVI. We're sorry to learn that there was a gap in communication regarding changes to your traveling party and we apologize for any inconvenience that this caused. We'd love to have you back for another sailing adventure soon.

NS

Nancy Stow

9 days ago

I'd love to have us come back for another sailing adventure, too!

Product reviews

Date of purchase: 07/11/2026

0

Trusted Customer

Feefo Verified

10 days ago

Very busy base. Very good service with the pressure of so many charters.

Katharine Kyriacou

The Moorings

9 days ago

Thank you for sharing your feedback with us. We're so pleased to hear that The Moorings team provided you with excellent service despite being under pressure, and that you enjoyed sailing the yacht. We'd love to have you back aboard for another charter vacation soon.

Product reviews

Date of purchase: 07/08/2026

0

DP

Dw Phineas Perkins

Feefo Verified

USA

10 days ago

What Dw Phineas Perkins said about The Moorings:

Diego and the Belize staff were friendly, helpful and available as needed.

Katharine Kyriacou

The Moorings

9 days ago

Thank you for taking the time to leave a review. We're delighted to hear that our staff at the base were friendly and accommodating and that you enjoyed your time aboard the yacht. We'd love to have you back for another sailing adventure very soon.

Product reviews

Date of purchase: 07/06/2026

0

Trusted Customer

Feefo Verified

10 days ago

Overall great!

Overall great but had to wait 15+ minutes to check into our room the first night. When attendant returned, she said she had been in a meeting. It was about 5;30 PM or so.

Katharine Kyriacou

The Moorings

9 days ago

Thank you for taking the time to leave a review. We're happy to hear that you enjoyed your time aboard the boat and enjoyed your yacht charter vacation overall. We're sorry to learn that you had to wait to check in to your room and apologize for the delay and the inconvenience caused. We'd love to have you back for another sailing adventure soon.

Product reviews

Date of purchase: 07/07/2026

0

AE

Administration La Paz Explorer

Feefo Verified

MEX

12 days ago

What Administration La Paz Explorer said about The Moorings:

Great staff at the base!

Katharine Kyriacou

The Moorings

9 days ago

Thank you for sharing your feedback with us. We're so happy to hear that you received 5-star service from our team at the base and that the catamaran was spacious and comfortable. We'd love to have you back aboard for another sailing adventure soon.

Product reviews

Date of purchase: 06/18/2026

0

JC

Joseph Cavarra

Feefo Verified

USA

13 days ago

What Joseph Cavarra said about The Moorings:

good

Katharine Kyriacou

The Moorings

9 days ago

Thank you for sharing your feedback with us. We're pleased to hear that you had a positive experience with our team and our boat, and we'd love to have you back aboard for another yacht charter vacation soon.

Product reviews

Date of purchase: 06/18/2026

0

PB

Paul Brady

Feefo Verified

15 days ago

What Paul Brady said about The Moorings:

Moorings 5000 4 cabin luxury

The best people in st Lucia as well as Grenada

Katharine Kyriacou

The Moorings

9 days ago

Thank you so much for your kind words and for sharing your feedback with us. We're thrilled to hear that you received stellar service from The Moorings team in St Lucia and Grenada and that you were happy with the catamaran you chartered. We'd love to have you back aboard for another sailing adventure soon.

Product reviews

Date of purchase: 06/22/2026

0

EF

Edward Fischer

Feefo Verified

USA

16 days ago

What Edward Fischer said about The Moorings:

The people were great, the boat was not.

Katharine Kyriacou

The Moorings

9 days ago

Thank you for taking the time to leave a review. We're pleased to hear that you had a positive experience with our team. However, we're sorry to learn that you were given a different boat from that you originally chartered. We will share your feedback with our customer care team so that they are aware of the issue you've raised. If you'd prefer to contact them directly, please email customer.care@thlmarine.com. We apologize for your experience.

Product reviews

Date of purchase: 06/15/2026

0

Trusted Customer

Feefo Verified

16 days ago

Another Great Vacation!!

The staff were very helpful and friendly. All our needs were met and we can’t wait to do it again!

Katharine Kyriacou

The Moorings

8 days ago

Thank you for sharing your feedback with us. We're thrilled to hear that our team was helpful and friendly in meeting your needs. We're sorry to learn that there was a gap in communication about the air conditioning aboard the boat and apologize for any inconvenience that this caused. We can't wait to have you back for another sailing adventure soon.

Product reviews

Date of purchase: 06/24/2026

0

TC

Timothy Cinader

Feefo Verified

USA

17 days ago

What Timothy Cinader said about The Moorings:

Like I said, in the first rating, the experience was excellent. The people are very cordial and helped us with anything that we needed like taxis or shopping . The itinerary briefings were excellent....

The Moorings Reviews

TM 5200 6 Cabin CREWEDMore reviews of this product (3)View product websiteDaniel was an excellent captain who made sure everyone was aware of the plans for the day and what was to be expected. He handled the boat very well, we always felt safe and knew he was in control. ...Read more

Moorings 46.3 - ClubMore reviews of this product (3)View product websiteI loved how the boat handled. I was the only person who new how to sail.. the boat was great for solo sailing.

Moorings 4200-3 Cabin ExlMore reviews of this product (32)View product websiteA perfect size for five to six people. Plenty of space for communing, but also to have a space of your own.

Moorings 5000 4 Cab CrewMore reviews of this product (3)View product websiteBeautiful, functional new boat!

Moorings 4600 - 4 Cabin CatamaranMore reviews of this product (21)View product websiteBeautiful, spacious and comfortable boat!

Moorings 5000 - 4 Cabin CatamaranMore reviews of this product (27)View product website

Moorings 5000 - 4 Cabin CatamaranMore reviews of this product (7)View product websiteThe master is AMAZING!!! I’m spoiled now.

Moorings 4600 - 4 Cabin CatamaranMore reviews of this product (21)View product websiteWe didn't charter a catamaran. We chartered a Moorings 46.3, a monohull, and even then we didn't get the boat we originally chartered.

Moorings 42.3 ClubMore reviews of this product (3)View product websiteThe boat was the same boat we used last year. It was in good condition and we had a great time. My only criticism is that The Mooring’s description of the boat does not state that some of the item...Read more

Moorings 464-ExclusiveMore reviews of this product (28)View product websiteWe had an excellent experience with the boat. One thing I would recommend is instead of doing a seven day rental maybe only do a six day rental, which would give you one day in between Rentals to...Read more

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