Thank you for your feedback, we are currently looking at ways to improve the service with give to our customers. We have tried to call you to discuss the matter further,
Please may I ask you to contact us at your earliest convenience to discuss this further on 0161 8732118.
Please accept our full and sincere apologies for any inconvenience this may have caused
Kind Regards,
TFS Customer Service
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.