At the moment i cant rate anything as im still waiting for my order its been 11 days now
The Fragrance Shop
The Fragrance Shop
14 years ago
Further to our conversation this morning, please note that Royal Mail tried to deliver your parcel on 9th June but were unable to (and no safeplace option was specified). The item is now being held at your local delivery office so you will be able to collect it from there with photo identification.
If you have any further queries, please do not hesitate to contact us.
Kind Regards,
TFS Customer Service
Slow delivery! Useless ID confirmation step slowed things down so much!
The Fragrance Shop
The Fragrance Shop
14 years ago
Thank you for your comments. We sent you an email as we wanted to make sure that you had placed the order and not someone else using your details. I am sure you can understand due to the nature of the business and the amount of fraudulent activity that happens online we do take extra precautions.
Please accept our full and sincere apologies for any inconvenience caused
Kind Regards,
TFS Customer Service
Product reviews
Date of purchase: 06/03/2012
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Trusted Customer
Feefo Verified
14 years ago
easy to use and quick service.
Product reviews
Date of purchase: 06/02/2012
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Trusted Customer
Feefo Verified
14 years ago
very good and fast
Product reviews
Date of purchase: 06/03/2012
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Trusted Customer
Feefo Verified
14 years ago
Goods arrived within time and I was e mailed promptly with confirmation of my order.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.