I was very disappointed with my latest order because I had placed an order for gift sets and recieved only a spray. I contacted The Fragrance Shop via e-mail but got no responce.
The Fragrance Shop
The Fragrance Shop
14 years ago
Thank you for your email. I have checked our system and can confirm that we have sent to you the items that you ordered.
We have offered you to return these for a returned for a full refund or an exchange for the gift sets. Please contact customer service on 0161 873 2118 and we will advise you how to return them
Kind Regards,
TFS Customer Service
Product reviews
Date of purchase: 06/17/2012
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Trusted Customer
Feefo Verified
14 years ago
excellent service and fast delivery
Product reviews
Date of purchase: 06/17/2012
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Trusted Customer
Feefo Verified
14 years ago
Service was very quick and aftershave was a good price, can't argue wuth that.
Product reviews
Date of purchase: 06/08/2012
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Trusted Customer
Feefo Verified
14 years ago
Really good service so fast will use again A+
Product reviews
Date of purchase: 06/17/2012
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Trusted Customer
Feefo Verified
14 years ago
It was very good amd quick
Product reviews
Date of purchase: 06/16/2012
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Trusted Customer
Feefo Verified
14 years ago
Very good service. Quick delivery.
Product reviews
Date of purchase: 06/16/2012
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Trusted Customer
Feefo Verified
14 years ago
Good service item recieved as expected thank you
Product reviews
Date of purchase: 06/16/2012
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Trusted Customer
Feefo Verified
14 years ago
Good service. Reasonable pricing. Although the delivery time could be improved, otherwise it is perfect!
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.