Ordering of products over the internet was very easy.No problems experienced with the level of service provided.Would have no hesitation in buying from The Fragrance Shop again.
I have placed my order on the 23rd of June but to date the 1st of July not received the items yet but got this feed back form first what a shocking company will not buy from this one again never...
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The Fragrance Shop
The Fragrance Shop
14 years ago
Thank you for your feedback, I have checked with Royal Mail and they confirm that this item was delivered on the 4th July.
Please accept our full and sincere apologies for any inconvenience caused
We hold regular service reviews with our carriers and please rest assured that this will be brought to their attention
Kind Regards,
TFS Customer Service
Trusted Customer
14 years ago
Due to a very helpful lady called vicki on you help desk my order was delivered to my address and I am very happy with the goods and the speedy response for vicki what a credit to your team I will happliy order from you again
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.