Thank you for your feedback. I am concerned by your comments on how you received your parcel. Please be assured that this is not the condition it left us in.
If you would like to contact our customer service team on 0161 873 2118 with some more information on the condition of the parcel, they will be happy to assist you.
Kind Regards,
TFS Customer Service
Product reviews
Date of purchase: 07/07/2012
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Trusted Customer
Feefo Verified
14 years ago
Always delivered quickly usually at a great price!
Product reviews
Date of purchase: 07/07/2012
0
Share
Trusted Customer
Feefo Verified
14 years ago
Fast delivery and delivery charges reasonable - will use again
items from order missing. no offer of replacement or refund. just blamed on royal mail even though box was received sealed and in good condition. item just wasnt enclosed.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.