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The Fragrance Shop Reviews

https://www.thefragranceshop.co.uk

EXCELLENT

Service

4.6

Product

4.7

1,023

161

1,310

ratings over the past year

Displaying all 242,922 reviews

Trusted Customer

Feefo Verified

14 years ago

Excellent service and v quick delivery. I had a query and was able to speak…

Excellent service and v quick delivery. I had a query and was able to speak to someone in customer services who was friendly and sorted my query out there and then. Will definitely be using this...

Product reviews

Date of purchase: 07/10/2012

Trusted Customer

Feefo Verified

14 years ago

Prompt delivery excellent

Product reviews

Date of purchase: 07/10/2012

Trusted Customer

Feefo Verified

14 years ago

Very good

Product reviews

Date of purchase: 07/10/2012

Trusted Customer

Feefo Verified

14 years ago

excellent service very speedy delivery

Product reviews

Date of purchase: 07/10/2012

Trusted Customer

Feefo Verified

14 years ago

Very good for the price!

Product reviews

Date of purchase: 07/10/2012

Trusted Customer

Feefo Verified

14 years ago

Everything went as I expected

Product reviews

Date of purchase: 07/06/2012

Trusted Customer

Feefo Verified

14 years ago

Web page crashed and the order went through twice, absolutely no confirmation emails were sent…

Web page crashed and the order went through twice, absolutely no confirmation emails were sent to me, and no goods dispatched emails either.Ended up with two orders and being charged for both! Very...

The Fragrance Shop

14 years ago

Thank you for your feedback. I have checked our records and I can confirm that order confirmation and desptach emails were sent to you. I can only apologise that on this occasion you appear not to have received them. I have left several messages to discuss this matter further with you and advise you on the easiest way to return the items you do not require. Please may I ask that you contact customer service on 0161 873 2118 at your earliest convenience Kind Regards, TFS Customer Service

Product reviews

Date of purchase: 07/10/2012

Trusted Customer

Feefo Verified

14 years ago

Quick delivery, however I did not receive an email of confirmation?

Product reviews

Date of purchase: 07/10/2012

Trusted Customer

Feefo Verified

14 years ago

Service I recieved was excellent. I ordered the perfume and two days later it was…

Service I recieved was excellent. I ordered the perfume and two days later it was delivered to my home. I will definately use this service again.

Product reviews

Date of purchase: 07/10/2012

Trusted Customer

Feefo Verified

14 years ago

Easy to use website. Free delivery would have been nice

Product reviews

Date of purchase: 07/10/2012

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