you should, I feel make it clear to your clientele that you will not get "your free tote bag" if you dont source it online!!!!! I was given a tatty DAVID BECKHAM bag AND I'M A WOMAN BUYING MY...
We are sorry to hear you havent recieved your order as yet.
We consider standard items lost after 15 working days from dispatch (excludes weekends and bank holidays).This is in line with the Royal Mail's policy on lost post.
Please contact customer service on 0161 873 2118 if you still havent recieved your item after this date
Please accept our full and sincere apologies for any inconvenience this may have caused
Kind Regards,
TFS Customer Service
I Haven't got my mail as yet, Royal mail has lost it
The Fragrance Shop
The Fragrance Shop
14 years ago
We are sorry to hear you havent recieved your order as yet.
We consider standard items lost after 15 working days from dispatch (excludes weekends and bank holidays).This is in line with the Royal Mail's policy on lost post.
Please contact customer service on 0161 873 2118 if you still havent recieved your item after this date
Please accept our full and sincere apologies for any inconvenience this may have caused
Kind Regards,
TFS Customer Service
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.