offered a 5% discount for botched order - then not honoured
The Fragrance Shop
The Fragrance Shop
14 years ago
Thank you for your feedback, unfortunately we are unable to offer you 5% discount on this order as you have already used a 10% discount code.
Our web site will only allow you to use one code per order.
Please accept our full and sincere apologies for any inconvenience this may have caused
Kind Regards,
TFS Customer Service
Trusted Customer
14 years ago
I was offered a stingy 5% off my next order for an order where they couldn't offer the free gift advertised - I already had a 10% off voucher anyway.
They wouldn't add on the extra 5% off! Do you think that's good customer service?
Make your own mind up!
Product reviews
Date of purchase: 07/19/2012
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Trusted Customer
Feefo Verified
14 years ago
dose what it says on the tin, fast, efficient service with first class products.
I purchased the Opium gift set for my mum`s birthday..I found the price was great and the packaging was excellent..my purchase arrived in no time too..which I was extremely pleased with..thank you...
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Fragrance Shop is the UK’s largest independent, fragrance retailer. Priding themselves in delivering outstanding customer service and a wide selection designer fragrances from biggest brands around. Making mainstream and luxury fragrance affordable and accessible. Shop online at www.thefragranceshop.co.uk or visit one of over 200 stores nationwide.