Pillows are very standard not good at all in fact too stiff
Customer service was zero because after emailing and messaging about having a refund, I was completely ignored for the last two weeks
Customer Service Team
sleepypeople.com
1 month ago
Thank you for taking the time to provide your feedback. We’re sorry to hear that the product did not meet your expectations.
We can see that you are currently in contact with a member of our team who is working to resolve this for you. Please respond directly.
Kind regards, Sleepy People
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Catherine
1 month ago
Date of purchase: 04/13/2025
What Catherine said about sleepypeople.com:
My order came only a few days of purchase and I'm over the moon with it
Efficient ordering and delivery from Sleepy People but the dog bed is poor quality. As it came vacuum packed & needed assembly, it was impossible to repackage and return. The foam side insert isn’t...
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Customer Service Team
sleepypeople.com
1 month ago
Thank you for taking the time to provide your feedback. We’re sorry to hear that the product did not meet your expectations.
We would recommend letting the foam expand fully, which can usually take up to 72 hours. If the item still isn’t correct, then this would appear to be an isolated incident.
If you are still having issues, please get in touch so we can look to resolving this for you.
Kind regards, Sleepy People
We're a family-owned business based in Manchester. Sleepy People is our edit of must-haves that we simply can’t sleep without, from best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're a family-owned business based in Manchester. Sleepy People is our edit of must-haves that we simply can’t sleep without, from best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary.