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skinChemists Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 13,169 reviews

Trusted Customer

Feefo Verified

9 years ago

Excellent service excellent products

Product reviews

Date of purchase: 04/14/2017

Trusted Customer

Feefo Verified

9 years ago

Livraison très vite.

Product reviews

Date of purchase: 04/14/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about skinChemists:

Great products been buying for a few years now and will continue👍

Product reviews

Date of purchase: 04/14/2017

Trusted Customer

Feefo Verified

glasgow

9 years ago

What Trusted Customer said about skinChemists:

Always great products that do what they are advertised as doing and are in great packaging x

Date of purchase: 04/07/2017

Trusted Customer

Feefo Verified

Oslo, Norway

9 years ago

What Trusted Customer said about skinChemists:

Very good service when I purchased the under eye definer!

The customer service I experienced from the SkinChemists was the best service I have experienced in a very long time! The product UNDER EYE DEFINER is a very good product and I`m so happy I found...

Product reviews

Date of purchase: 04/10/2017

Trusted Customer

Feefo Verified

Edinburgh, Scotland

9 years ago

What Trusted Customer said about skinChemists:

Excellent products first time buyer

I found it very easy to order online and the delivery was excellent got my delivery within 4 days of ordering. The packaging was very professional with easy instructions to follow.

Product reviews

Date of purchase: 04/02/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about skinChemists:

Excellent

Excellent customer service. Would recommend.

Product reviews

Date of purchase: 04/04/2017

Trusted Customer

Feefo Verified

9 years ago

Poor email system

The customer service via email was great but I never received an email regarding subscription despite asking several times.

Rajeev

skinChemists

9 years ago

Hi,

Thank you for sharing your feedback.

We checked our database and we sent you an email confirmation on 10th April saying we removed your subscription as you asked us to do. Probably you did not receive it and we are sorry about that.

If you need any other information, please let us know.

Again, apologies for the inconvenience caused.

Kind regards.

Product reviews

Date of purchase: 04/04/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about skinChemists:

Bad customer service, product broke

I bought the under eye concealer which broke after one use, I've emailed twice now and had no response. Bad customer service puts me off buying from a company

Rajeev

skinChemists

9 years ago

Hi Cheryl,

Thank you for your message.

We are really sorry to hear you have been unsatisfied. We checked on our part and we never received an email from you but we will be more than happy to resend you a new product.

Apologies for the inconvenience caused.

Kind regards.

Product reviews

Date of purchase: 04/05/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about skinChemists:

Great service haven't seen results yet though

The service was great thanks I haven't noticed any difference with using the product though

Product reviews

Date of purchase: 04/05/2017

Not received a review invite?

Anti-Ageing Vitamin D & Ceramide Q10 Mask 50ml

Retinol & Bakuchiol Night Moisturiser 50ml

Wrinkle Killer Instant Lift with Hyaluronic Acid & Peptides

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skinChemists Reviews

Essential Hydrating Eye SerumMore reviews of this product (12)View product websiteFabulous product lovely to use

Pro-5 Collagen Starter KitMore reviews of this product (5)View product websiteIl serait bon de dire dans la description lorsqu'il a des brillants dans les produits svp. Je ne trouve pas très intéressant d'avoir plein de brillants dans le visage quand je met le produit sérum &...Read more

Rose Quartz Age Defence Night moisturiserMore reviews of this product (2)View product websiteSkin feels great and glowing 👍

Under Eye DefinerMore reviews of this product (113)View product websiteI didn`t expect much when I purchased the product UNDER EYE DEFINER because I had tried so many products that were advertised as "fantastic" and they didn`t change anything at all under my eyes. ...Read more

Bee Venom Facial SerumMore reviews of this product (48)View product websiteThis is great I use through the day and put on before I go to bed it gives your face that glow and makes your skin feel good in the morning but also good under make-up

Under Eye DefinerMore reviews of this product (113)View product websiteagain nice and smooth when applying seemed to blend easy

Instant Eye LiftMore reviews of this product (25)View product websiteI found this not working for me no difference when after applying but this could be that I don't have bags under my eye and thought it would just take the tiredness away. I would not put people of...Read more

Instant Facelift (black packaging)More reviews of this product (10)View product websiteFantastic!! it does what it says... well recommended if you want that lift of confidence before going out for an evening honestly such a difference

Essential Hydrating Eye SerumMore reviews of this product (12)View product websiteLovely products. Looking forward to using more. Can already feel a difference after a few days

Essential Hydrating Eye SerumMore reviews of this product (12)View product websiteI need more time to try the cream to see if it has any benefits

Essential Hydrating Eye SerumMore reviews of this product (12)View product websiteI like the product so far as it sinks in well, feels refreshing. I'm not sure about results yet as it's early days (one week)

Under Eye DefinerMore reviews of this product (113)View product websiteThe first time I used this product I was very happy with the coverage and it did disguise the dark circles well, however the pump broke on the tube so I haven't been able to use it since and after...Read more

Essential Hydrating Eye SerumMore reviews of this product (12)View product websiteI've been using it once or twice a day and I've not noticed any difference if anything the corners of my eyes feel dry which has never happened before

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