How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

skinChemists Reviews

https://www.skinchemists.com/

EXCEPTIONAL

Service

4.7

Product

4.4

128

149

ratings over the past year

Displaying all 13,169 reviews

Trusted Customer

Feefo Verified

9 years ago

Would recommend

Product reviews

Date of purchase: 05/04/2017

Trusted Customer

Feefo Verified

9 years ago

Trial Wrinkle Killer

Customer service is fantastic, I am liking the Trial Wrinkle Killer Yes I would considering buying from you again but don't want to keep paying a subscription each month hence why I cancelled mine...

Product reviews

Date of purchase: 05/06/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about skinChemists:

Tutto perfetto

Ordine consegnato in pochi giorni. Imballaggio accurato. Le confezioni sono arrivate perfettamente integre.

Date of purchase: 05/04/2017

Trusted Customer

Feefo Verified

9 years ago

service parfait, j'aurais pu mettre 5 étoiles

Product reviews

Date of purchase: 05/02/2017

Trusted Customer

Feefo Verified

9 years ago

Skinchemists kills the wrinkles

Ik zou Skinchemists zeker aanbevelen bij familie of vrienden. Goede producten, goede service en bij kleine foutjes wordt dit direct opgelost. Ook de aanbiedingen zijn super voor dergelijke producten!!

Product reviews

Date of purchase: 04/29/2017

Trusted Customer

Feefo Verified

Zürich

9 years ago

What Trusted Customer said about skinChemists:

Kein Kundenservice

Guten Tag Ich habe die Ware so bekommen dass ich nun am Zoll 26.- CHF zahlen muss. Die Ware wurde falsch versandt. Es ist sonst nicht möglich dass für so einen Warenwert von ca. 100.- CHF ich so...

Rajeev

skinChemists

9 years ago

Hi there,

Thank you for your message.

We are really sorry to hear you have not been 100 per cent satisfied with our service.

Our customer service just sent you an email to resolve as soon as possible the issue.

Apologies for the inconvenience caused.

Kind regards.

Date of purchase: 05/05/2017

Trusted Customer

Feefo Verified

9 years ago

Love skin chemist products

Fast delivery, love these products.... all I like to use on my face.

Product reviews

Date of purchase: 04/23/2017

Trusted Customer

Feefo Verified

9 years ago

gooooood

Product reviews

Date of purchase: 04/26/2017

Trusted Customer

Feefo Verified

9 years ago

Fantastic product that works

Great service. Delivered efficiently and within tinescale

Product reviews

Date of purchase: 04/28/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about skinChemists:

Efficient service

They have a rapid response time. If there is a problem it's always possible to speak to a human being and they deal with it in a positive and helpful way.

Product reviews

Date of purchase: 04/24/2017

Not received a review invite?

Anti-Ageing Vitamin D & Ceramide Q10 Mask 50ml

Retinol & Bakuchiol Night Moisturiser 50ml

Wrinkle Killer Instant Lift with Hyaluronic Acid & Peptides

View all media (648)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

skinChemists Reviews

Trial Wrinkle Killer Snake SerumMore reviews of this product (15)View product websiteFast delivery would recommend

Trial Wrinkle Killer Snake SerumMore reviews of this product (15)View product websiteI really like this product skin felt so smooth after use and with continued use can see it being amazing

Essential Hydrating Eye SerumMore reviews of this product (12)View product websitemon contour des yeux semble défroissé et aucune allergie au produit

Wrinkle Killer Snake Serum + 30mlMore reviews of this product (227)View product websiteEen fijn product en alle producten kunnen over elkaar heen gebruikt worden. Dit is zeker niet altijd het geval bij andere merken.

Pro-5 Collagen Starter KitMore reviews of this product (5)View product websiteMy skin is so soft and smooth and is definitely helping keep my skin looking young and healthy

Under Eye DefinerMore reviews of this product (113)View product websiteGreat product... really love this

Essential Hydrating Eye SerumMore reviews of this product (12)View product websitegoooood essential hydrating eye serum

Under Eye DefinerMore reviews of this product (113)View product websitegooooood under eye definer

Advanced Pro-5 Collagen Lifting and Firming SerumMore reviews of this product (18)View product websiteThis is a lovely serum that can go on under your makeup in a morning. Had visibly improved my skin after 4 days

Advanced Pro-5 Collagen Oxygenating Night CreamMore reviews of this product (28)View product websiteLovely smooth product. Leaves skin feeling wonderful

Collagen Eye SerumMore reviews of this product (6)View product websiteVisibly reduced my wrinkles around my eyes within 4 days

Rose Quartz Hydrating & Illuminating Day MoisturiserMore reviews of this product (7)View product websiteVery good product but I find with most of the products they do not pump and I end up having to remove the mechanism and attempt to access the product manually

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?