The Service is really poor. I have been waiting to get my return receipt however no one from the team is bothered to respond to my email. It has been a week since i emailed the team.
Rebekah
Shnuggle
22 days ago
Hi Subia,
Our Customer Service team has sent through the return process as requested.
We appreciate all customer feedback and would love to hear what the issue was with our Shnuggle Baby Bath Stand.
This will help us look into a possible issue or improve going forward!
Thanks, Rebekah - Shnuggle Team
Date of purchase: 09/04/2026
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MA
Mathieu
Feefo Verified
FRA
1 month ago
Shnuggle Baby Bath Stand – Elevate Bath Time Comfortably and Safely
The package arrived on time, even though I’m in France. The product is exactly as described on the website and perfectly matches what was shown. I’m very satisfied with my purchase and the delivery.
Rebekah
Shnuggle
1 month ago
Thank you for taking the time to share your experience! We're delighted that international delivery was seamless and that you're completely satisfied with your new bath stand. Enjoy bath time!
Date of purchase: 08/15/2026
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JD
Julie Denham
Feefo Verified
GBR
2 months ago
Shnuggle Baby Bath Stand – Elevate Bath Time Comfortably and Safely
Just got out of box as granddaughter born and stand is faulty have emailed company no reply so far appears frame is very cheaply made
Rebekah
Shnuggle
1 month ago
Hi Julie,
We are sorry that you felt that this product was not up to standard.
As said under previous review, we hope that by sending you replacement items that this issue is now resolved.
Many thanks,
Shnuggle
Date of purchase: 05/24/2026
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HH
Hilary Hanson
Feefo Verified
5 months ago
Shnuggle Baby Bath Stand – Elevate Bath Time Comfortably and Safely
I feel more confident using this, my baby loves his new bath. I ordered this mainly because I had a bad back (I bought the stand) and it has been a life saver!
Date of purchase: 10/14/2025
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LT
Lusia Thomas
Feefo Verified
12 months ago
Shnuggle Baby Bath Stand – Elevate Bath Time Comfortably and Safely
We now have a growing range of innovative products across SleepTime, BathTime and ChangeTime with over 50 consumer, industry and business awards. Tried and tested by parents and recognised for our innovation and design.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We now have a growing range of innovative products across SleepTime, BathTime and ChangeTime with over 50 consumer, industry and business awards. Tried and tested by parents and recognised for our innovation and design.
