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Savings

Displaying all 6,011 reviews

Trusted Customer

11 years ago

Date of purchase: 11/14/2013

very prompt and efficient service - excellent - would use you again for future investments.

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Trusted Customer

11 years ago

Date of purchase: 06/26/2013

Have encountered no problems setting up the initial account and subsequent reinvestment. Annual statements have…

Have encountered no problems setting up the initial account and subsequent reinvestment. Annual statements have been sent/received on time.

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Trusted Customer

11 years ago

Date of purchase: 11/22/2013

Long delay between completing the application online and receiving the paperwork. (Not a problem encountered…

Long delay between completing the application online and receiving the paperwork. (Not a problem encountered on previous occasions.)

Secure Trust Bank

11 years ago

Thank you for your feedback, we’ve looked into the issue and apologise for the inconvenience caused. We believe you have spoken with one of our team. If you need any further help, please contact us on 0121 683 6410. Kind regards Secure Trust Bank

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Trusted Customer

11 years ago

Date of purchase: 10/28/2013

Sadly I have no recollection of a Memorable Word. I am therefore unable to use…

Sadly I have no recollection of a Memorable Word. I am therefore unable to use telephone banking with you. I attempted to right the matter by sending a copy of my passport certified by an accountant....

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Secure Trust Bank

11 years ago

Thank you for your feedback, I understand a member of the team has spoken with you and the issue is now resolved. If we can be of any further assistance please contact us on 0121 683 6410. Kind regards Secure Trust Bank

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Trusted Customer

11 years ago

Date of purchase: 11/18/2013

Generally good although the instructions for making a deposit were a little unclear. I decided…

Generally good although the instructions for making a deposit were a little unclear. I decided to call and ask but was on the verge of sending the money to the wrong place

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Trusted Customer

11 years ago

Date of purchase: 09/12/2013

Excellent service, very good telephone support.

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Trusted Customer

11 years ago

Date of purchase: 06/26/2013

I have had no problem in any dealing i had with them

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Trusted Customer

11 years ago

Date of purchase: 10/22/2013

From start to finish easy and quick to set up . Will recommend Secure Trust…

From start to finish easy and quick to set up . Will recommend Secure Trust Bank if the opportunity arises.

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Trusted Customer

11 years ago

Date of purchase: 11/04/2013

Easy to apply... Very easy to use

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Trusted Customer

11 years ago

Date of purchase: 06/07/2013

Firstly, the ways of checking our balance is 100% inconvenient. Why? Because I have to spend…

Firstly, the ways of checking our balance is 100% inconvenient. Why? Because I have to spend minimum of £5 recharge card just to find out my balance when other customer are just a click away to...

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Secure Trust Bank

11 years ago

Thank you for your comments. Following our conversation, In future you can call us on 0121 693 9111 to discuss your deposit account, which could be a cheaper alternative for you Kind regards Secure Trust Bank

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About Secure Trust Bank

At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.

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0121 251 7508

Secure Trust Bank, Yorke House, Arleston Way, Shirley, Solihull, West Midlands, B90 4LH, United Kingdom