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Sally Beauty Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sally-express | Feefo

2,078 out of 12,941 reviews

Time:

Past year

Trusted Customer

12 days ago

Date of purchase: 06/09/2025

The service was great however it is quite disappointing to see such a big difference in price between trade and public. I personally do not have a trade card but do my own services and it can become...

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Karen

Sally Beauty

10 days ago

Thank you for your review. Sorry to hear you are disappointed with the difference in our prices between trade and retail customers.

Hazel

Dundee

12 days ago

Date of purchase: 06/09/2025

What Hazel said about Sally Beauty:

The girls were both very friendly and most helpful. Told them what I was after and they fetched the tens for me. Some assistants in shops are not very nice to older people and have no patience for...

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Karen

Sally Beauty

10 days ago

Thank you for 5 star review. Great to hear our staff members were very friendly and helpful in our Sally Beauty store.

Frances

Livingston

12 days ago

Date of purchase: 06/09/2025

What Frances said about Sally Beauty:

Shampoo and Conditioner great buy

Staff were very helpful with my purchase yesterday 🙂 I will definitely be back

Karen

Sally Beauty

10 days ago

Thank you for 5 star review. Great to hear our staff were very helpful in our Sally Beauty store. We look forward to seeing you in store soon.

Trusted Customer

12 days ago

Date of purchase: 06/09/2025

Lovely shop and service

Sales assistant was very knowledgeable she showed me what l wanted and where they were very pleasant ladie

Karen

Sally Beauty

10 days ago

Thank you for 5 star review. Great to hear our Sally Beauty store is a lovely shop with lovely service.

Deena

Stanmore

12 days ago

Date of purchase: 06/09/2025

What Deena said about Sally Beauty:

GREAT SERVICE AT COLINDALE

Layla was very patient with me as I tried to find a hairdryer that was easy for my arthritic hands to hold. Really good customer service at your Colindale location.

Karen

Sally Beauty

10 days ago

Thank you for 5 star review. Lovely to hear you received great service in our Sally Beauty store.

Trusted Customer

12 days ago

Date of purchase: 06/09/2025

Good experience

Unable to buy the product I wanted from you in store but the Service I received was vey helpful. I was disappointed you did not have in store the item I was looking for, but your member of staff ...

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Karen

Sally Beauty

10 days ago

Thank you for 5 star review and lovely feedback when you visited our Sally Beauty store. Sorry we didn't have the product you wished to buy.

Margaret

Irvine

12 days ago

Date of purchase: 06/04/2025

What Margaret said about Sally Beauty:

Excellent

Excellent service and lovely staff who were very helpful

Karen

Sally Beauty

12 days ago

Thank you for 5 star review. Great to hear you received excellent service from our ovely staff in our Sally Beauty store.

Trusted Customer

12 days ago

Date of purchase: 06/08/2025

Excellent, the assistant was more than helpful

Karen

Sally Beauty

12 days ago

Thank you for 5 star review. Great to hear everything was excellent and our staff member was more than helpful in our Sally Beauty store.

Cherie

Ka73sg

13 days ago

Date of purchase: 06/07/2025

What Cherie said about Sally Beauty:

Staff was so helpful and gave me good advice

Very helpful and nice staff

Karen

Sally Beauty

12 days ago

Thank you for 5 star review. Great to hear our staff are very helpful and nice in our Sally Beauty store.

Trusted Customer

13 days ago

Date of purchase: 06/05/2025

VERY HAPPY CUSTOMER

First class the assistant was really helpful and gave me good advice. She was so pleasant and friendly. A lovely experience.

Karen

Sally Beauty

12 days ago

Thank you for 5 star review. Great to hear you are a very happy customer after shopping in our Sally Beauty store.

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About Sally Beauty

Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.

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0118 944 7178

Ground Floor, Inspired, Easthampstead Road, Berkshire, RG12 1YQ, United Kingdom