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Sally Beauty Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sally-express | Feefo

2,071 out of 12,932 reviews

Time:

Past year

Trusted Customer

7 days ago

Date of purchase: 06/12/2025

First time I had visited the Sally’s store in Preston. The lady who served us was ever so helpful with her advice in helping me choose the correct shampoo for my hair

Karen

Sally Beauty

4 days ago

Thank you for 5 star review and lovely feedback when shopping with Sally Beauty for the first time.

Trusted Customer

7 days ago

Date of purchase: 06/12/2025

Very helpful

The lady serving me yesterday in letterkenny was extremely helpful

Karen

Sally Beauty

4 days ago

Thank you for 5 star review. Great to hear our staff member was very helpful in our Sally Beauty store.

Shannon

Glasgow

7 days ago

Date of purchase: 06/12/2025

What Shannon said about Sally Beauty:

Great!

it was really good. lovely staff and many options that you wouldn’t find in many other places

Karen

Sally Beauty

4 days ago

Thank you for your review. Great to hear it was really good in our Sally Beauty store and we have lovely staff.

Trusted Customer

7 days ago

Date of purchase: 06/12/2025

Really helpful staff,attentive and friendly

Karen

Sally Beauty

4 days ago

Thank you for 5 star review. Great to hear we have really helpful staff in our Sally Beauty store who are attentive and friendly.

Trusted Customer

7 days ago

Date of purchase: 06/12/2025

Honestly I’m so insanely upset. I went into thr store and spoke to a member of staff about what I wanted to achieve. She got out the colour book and I found a shade I liked. It was a dark blonde...

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Karen

Sally Beauty

4 days ago

Thank you for your review. Sorry to hear of your negative shopping experience and the colour purchased wasn't suitable for you.

Trusted Customer

7 days ago

Date of purchase: 06/12/2025

Help

Had to ask for help and we did get some it was limited and not as good as it could have been . Overall good

Karen

Sally Beauty

4 days ago

Thank you for your review after you shopped in our Sally Beauty store.

Trusted Customer

7 days ago

Date of purchase: 06/12/2025

Very friendly and helpful staff,

Karen

Sally Beauty

4 days ago

Thank you for 5 star review. Great to hear we have very friendly and helpful staff in our Sally Beauty store.

Trusted Customer

8 days ago

Date of purchase: 06/10/2025

Will be shopping there again

Young lady was very helpful polite and pleasant.

Karen

Sally Beauty

4 days ago

Thank you for 5 star review. Great to hear our staff member was very helpful, polite and pleasant in our Sally Beauty store. Delighted you will shop with us again.

Trusted Customer

8 days ago

Date of purchase: 06/10/2025

Friendly, considerate, quick

Such a lovely lady served me and made the experience really easy and quick

Karen

Sally Beauty

4 days ago

Thank you for 5 star review. Great to hear our staff member was lovely and made your shopping experience in our Sally Beauty store really easy and quick.

Carmen

Dumfries

8 days ago

Date of purchase: 06/09/2025

What Carmen said about Sally Beauty:

Excellent customer service

Sales assistant in Dumfries branch was so helpful. Explained what each product did, how to best use it and explained that it was on offer. Will definitely be using this shop again.

Karen

Sally Beauty

4 days ago

Thank you for 5 star review. Great to hear you received excellent customer service in our Sally Beauty store.

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About Sally Beauty

Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.

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0118 944 7178

Ground Floor, Inspired, Easthampstead Road, Berkshire, RG12 1YQ, United Kingdom