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Run4It Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

12,232 out of 12,229 reviews

Trusted Customer

8 years ago

Quick delivery and good service as always

Kirsty

Run4It

8 years ago

Hi, thank you for your review. I'm glad to hear you received your order quickly and that the service was good. We aim to please :). We hope to deal with you again in the future. Thanks, Kirsty - Online Customer Service Manager

Date of purchase: 03/09/2018

Runner

Port Seton

8 years ago

What Runner said about Run4It:

Very quick and prompt delivery. ☺️

Kirsty

Run4It

8 years ago

Hi Keith, thank you for your review. We're delighted to hear that your order arrived quickly. I've passed your comments across to the team and we look forward to assisting you again in the future. Thanks, Kirsty - Online Customer Service Manager

Product reviews

Date of purchase: 03/08/2018

Trusted Customer

8 years ago

I put an incorrect address on my package; your team followed up the inquiry from the recipient & thus ensured that my sister received her eventually .... thank you very much .

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We were happy to help and glad your sister received her parcel. Thanks, Kirsty - Online Customer Service Manager

Date of purchase: 03/07/2018

Trusted Customer

8 years ago

Excellent service

Goods arrived to be collected at chosen store within the time frame stated. Needed to contact customer services, who replied to my email very promptly. Happy to order online again.

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We are delighted to hear you will be ordering from us again. We look forward to dealing with you again in the future. Thanks, Kirsty - Online Customer Service Manager

Date of purchase: 03/06/2018

Trusted Customer

8 years ago

Fast and reliable!

Kirsty

Run4It

8 years ago

Hi, Glad to hear you are a happy customer! Thanks, Kirsty - Online Customer Service Manager

Product reviews

Date of purchase: 02/19/2018

Runner

8 years ago

What Runner said about Run4It:

Staff in the shop are brilliant, friendly and knowledgeable. Only downside was I ordered on line for delivery to the shop and I was expecting an email like other online retailers to let me know my...

Kirsty

Run4It

8 years ago

Hi Jayne, thank you for your feedback. I will be sure to pass your comments across to our store. I'm sorry you didn't receive an email confirming your order was available to collect. We were having technical issues with our automated emails during that time but this has now been fixed. Thanks, Kirsty - Online Customer Service Manager

Product reviews

Date of purchase: 02/17/2018

Trusted Customer

8 years ago

Fast delivery, good price and very comfortable trainers

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We are so happy to hear that we delivered your trainers quickly and that you find them very comfortable. Happy running! Thanks, Kirsty - Online Customer Service Manager

Date of purchase: 02/18/2018

Runner

8 years ago

What Runner said about Run4It:

Good service. Rubbish delivery

Service car on the website is fine. DPD are a terrible delivery company. Had to end up going to Halfords to collect. No option to leave with neighbour.

Kirsty

Run4It

8 years ago

Hi Martin, thank you for your feedback. I am sorry to hear that you had issues with our courier. In future please contact us either by email, phone, social media or the live chat facility on our website and we can deal with DPD on your behalf and ensure your parcel is delivered to you at the correct location. Sorry for the issues you have had. Thanks, Kirsty - Online Customer Service Manager.

Date of purchase: 02/07/2018

Runner

Bath

8 years ago

What Runner said about Run4It:

Excellent price and service, recommended

Great! Excellent price and delivered the next day. Web site worked well, easy to select the right colour and size, quick checkout

Kirsty

Run4It

8 years ago

Hi, thank you for your review. I'm happy to hear you found our website easy to use and that you received your order the next day. Thanks, Kirsty - Online Customer Service Lead

Product reviews

Date of purchase: 02/06/2018

Runner

Auchterarder

8 years ago

What Runner said about Run4It:

5 stars

Amazing customer service and follow up on my order. Very impressed. Will use again in future.

Kirsty

Run4It

8 years ago

Hi Angela, thank you for your review. I'm happy to hear you were impressed with our Customer Service. Looking forward to dealing with you again in the near future. Thanks, Kirsty - Online Customer Service Lead

Product reviews

Date of purchase: 02/06/2018

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