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Robert Welch Designs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/robert-welch-designs | Feefo

605 out of 8,104 reviews

Time:

Past year

Trusted Customer

11 months ago

Date of purchase: 06/10/2024

Excellent quality and service.

Prompt delivery and beautiful gift wrapping.

Claire

Robert Welch Designs

11 months ago

Thank you for taking the time to send us your 5 star review of Westbury cutlery, so pleased you loved the efficiency of our courier service and that you were impressed with our gift wrapping service too. Kind regards, Claire -Customer Services

Product reviews

Trusted Customer

11 months ago

Date of purchase: 06/10/2024

Happy Customer

Excellent product and service as always from Robert Welch. The chopping boards are gorgeous and look great either side of my hob.

Amy

Robert Welch Designs

11 months ago

Thank you for taking the time to leave us a 5 star review. I'm so pleased you have had a wonderful experience shopping with us, it really is a testament to the world class service we strive to provide. For helpful tips on how to keep your chopping boards in perfect condition, please click here. Kind regards, Amy - Customer Care Team

Trusted Customer

12 months ago

Date of purchase: 06/04/2024

Good service

Good

Sam

Robert Welch Designs

12 months ago

Thank you for your 5-star review and for sharing your experience with us. It is our priority to ensure great service, we'd be more than happy to help you again, whenever you need us. Warmest Regards, Sam - Customer Care Team.

Product reviews

David Sheppard

Hayling island

12 months ago

Date of purchase: 06/03/2024

What David Sheppard said about Robert Welch Designs:

Quality but expensive

It's quite an experience item and a bit of a luxury for me. Good quality but expensive for a knife holder

Siobhan

Robert Welch Designs

12 months ago

Thank you David for taking the time to provide your feedback. We hope to assist you again soon. Kind regards, Siobhan - Customer Care Team

Product reviews

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Siobhan

Robert Welch Designs

12 months ago

David I am pleased to hear that you are happy with your purchase and thank you for your review. Our Signature Knife Block has 1 small, 2 medium and 3 large knife slots and you can view the full listing of the knives which can be housed in each of these slots by looking in the Design Notes section on the product page. I am sorry if this information wasn't clear when you were viewing the website. We do try to include all product information to ensure customers have everything they need to make an informed purchase but we will certainly pass on your feedback to the design team. If you require any further assistance, please do not hesitate to contact us directly at help@robertwelch.com Kind regards, Siobhan - Customer Care Team

Heather Strachan

Glasgow

12 months ago

Date of purchase: 06/02/2024

What Heather Strachan said about Robert Welch Designs:

Lovey cutlery

Good communication re delivery and reliable. Impressed re checking my age as package included knives but didn’t realise this would be done. Maybe didn’t read the small print.

Siobhan

Robert Welch Designs

12 months ago

Thank you Heather for your 5-star review and for sharing your Ammonite shopping experience with us. It is our priority to deliver great service and in accordance with the UK Law, to ensure our age-verified products reach our customers safely and securely. We hope to assist you again soon. Kind regards, Siobhan - Customer Care Team

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About Robert Welch Designs

Robert Welch is a multi-award-winning British brand with seven decades of expertise. We believe in enhancing the everyday with impactful, long-lasting design for the home, and have been doing so since 1955. A highly respected British silversmith and designer of the 20th century, Robert Radford Welch MBE, RDI believed that everyone should be able to use beautifully designed and made products in everyday life. A family business, his son and daughter, Rupert and Alice, began working with him in the 1990s and continue to drive the company onwards whilst remaining true to their father’s design legacy. Working from the same buildings in Chipping Campden, led by the same values as always, everything produced by Robert Welch Designs possesses an inherently timeless quality.

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01386840522

Lower High Sreet, Chipping Campden, Gloucestershire, GL55 6DY, United Kingdom